Bamiyan Restaurant — Restaurant in Brisbane City

We were waiting more than 1 hr to get our food.Me and my boyfriend after we had long week we just wanna have one nice dinner together.After we wait 30 mins I look around there are 9 tables including one big table .Every-table have food and just us watching empty table .I try to made eyes contact with waitress so that she can know that we are waiting but it was failed she seem busy with other stuff.After 45 min I can’t wait anymore and also no one come and noticing us what happening with our food So I decided to go counter and ask.She said sorry causally and go and check with kitchen.And then she keep continuous cleaning tables and never come back to me with answer.Again I have to stand up and walk to her to know what going on.She said printer didn’t work and our order is not went through.Finally we got our food after waited 1 hrs and 10 min and we ate those food with 10 min because we were so hungry and at the same time I feel embarrassing eating just 2 of us in the whole restaurant and everyone leaving.We enjoyed our food and appreciate it.But I could say my first experience in BAMIYAN Restaurant is worst.She give us 2 Can of coke as treat I even didn’t drink that was really funny if it was how you guys take action after knowing customer waiting too long and no one noticing about this docket till customer came and ask you.Too tired to complain but just wanted to recommend to anyone who decided to go there Do Not Polite to ask anything if you don’t care your food they won’t care your food and time.To owner Good luck with your business for me I would say I would...

I don’t want to put a even a start 👎

We come across this restaurant and we thought to try it on cuz we love traditional foods. As we were not too hungry we thought to try a different few dishes so we decided to have one serve of dumpling which comes with 10 dumpling in quantities and one bread filled with potatoes. when we ordered this withers who happened to be a counter lady as well she refused to take our order and the reason was it’s too small quantity and they can’t service us unless we order bigger quantity or some extra curries and kababs beside it.

she was pushing too much to order the extra dishes that we didn’t not wanted to eat. Or she said she can provide our order if we do take away so we agreed for take away but then she told us to set outside of the restaurant and she will come back once she served the rest of the customers.

Even tho we were the 3rd customer. That really felt bad and disrespectful as she asked us to set outside of the restaurant just because we were doing take away and the rest of the restaurant was empty so then why we had to leave. We left the restaurant very disappointed without eating anything and had a very bad experience with “bamiyaan restaurant”. So we will never go there again and we wished we never been there.

The lady was rude while she was talking to us when she heart our order she didn’t even apologised or speak in a nice way.

Also as a restaurant they should know customer service rather then not forcing peoples to eat what they have or what they want. Only Allah knows...

Went there on Sunday (fathers day). This is the first time we've visited this place. We thought It'd be nice placed based on the great reviews stating that their service and staff was lovely and professional and the food would be good. We went after midday; the restaurant was empty. There was no such ambience (no music). Moving forward - someone comes to get our order. As we're in the middle of ordering we ask the man a few questions about the food. The guy kept answering in an extremely arrogant manner. The place was empty so its not like he was exhausted or something. It almost seemed to us that he didn't want to be working there. And we did ask him back saying "is it just me or do you seem a bit rude". We told him that we're here for the firts time so we don't know the food. We were a family of 6 there and he had affected everyones mood in an unpleasant way. He didn't apologise for making our first experience terrible. Later on both of his parents (owners) came to make small talk but also didn't apologise or hint a sense apology. The only reason I give 3 stars is because the food was alright. I would give 0 for the customer service experience. Especially because we went their for a special occasion.(Edit) After just posting the review I read a bit more of what people had to say about this place. And they also has the same terrible customer service/ unprofessionalism...