Indian Corner Restaurant — Restaurant in Brisbane City

This restaurant ruined my partners birthday which I had tried to make a fantastic experience. It started off well, ambience was great, friendly staff and good food. It all went to pot when my brother realised the butter chicken he had ordered was not 'very mild' as requested but very hot and spicy. Another in our party ordered 'mild' butter chicken and her meal was lovely and mild. We thought it was an honest mistake and would be fixed with a replacement meal straight away. Imagine our surprise when the waitress brought the same meal back with a message from the chef that it was indeed mild and therefore would not be replaced. We asked that they taste it but they wouldn't. All at the table tasted it and compared it to the other serving and agreed that it was really hot. My bother, to his credit tried to eat it but couldn't. Finally he told the waitress he wouldn't be paying for it. Suddenly they decided to bring out a new serving which was mild but by then he had already shared the other serving and so did not want it. When I booked the day before I asked if I could drop off a birthday cake later that day. I explained it would be an ice cream cake and would they be able to keep it in the freezer. Yes it would be no problem. So I did that and again emphasised that it was an ice cream cake and needed to be in the freezer. We decided to put the issue with butter chicken behind us so as not ruin the celebrations. Imagine my horror when I discovered that the $56 Baskin and Robbins cake I'd bought as a surprise, was just a melted pile of slop in the cake box. They tried to tell me it had been kept in the freezer and that it must be the manufacturers fault that it melted. I was totally gutted. They kept saying sorry but offered no compensation whatsoever. The poor waitresses were yelled at by the chef (we could hear him but he never showed his face even when we asked to speak with him) and seemed terrified of him. We asked to see the manager but was told he was overseas. We asked to see whoever was in charge and apparently nobody was. As if. The whole night was ruined by their arrogance and incompetence. Give this place a wide berth folks. They don't give a damn about...

I was recommended this restaurant by family and friends & saw they opened at 1pm as per Google and their website and placed an online order. I received an order confirmation on the web page and a confirmation to collect my order at 1:23pm. When my family members went to pick up my order, they were told that the order was rejected (Even though I received a confirmation email!). They did not even call me to let me know the order was cancelled. On top of that the lady at the counter was very rude and did not even apologise for the situation and acted as if it was our fault even though we had received a confirmation and no calls or emails about a cancellation. When I called afterwards the guy said they open at 1pm but they have changed their hours and now only begin serving food at 2pm? Whereas the lady said their naan machine wasn't working but they didn't even offer to at least make the curry we ordered so I'm not sure what's going on and what the actual issue was?? They didn't even offer to have the food ready at 2pm but simply cancelled the whole order all together without any apologies or prior notice.

We were so excited to try their food as we've heard it's great but have been left with an extremely bad experience thanks to poor customer service. Looking at the previous review which was also about the same issue, I'd highly recommend if you order here double check they are open and they have accepted your order as whatever hours they have on their website, Google and online ordering are clearly incorrect and no one has changed them.

Regarding the reply from the owner: why does this not reflect on your website? Why are the kulchas available on the online takeaway orders? We also ordered a naan and a curry...would have made sense to call and ask if we wanted the rest of the order/wanted to dine in instead of takeaway rather than let us know when we got there to pick up the order that you cancelled the whole thing. Extremely...

Since I am a huge fan of Indian curry, I have visited authentic Indian curry restaurants. I never visited here, so I was so excited. I checked google reviews, their menu and price. I was so curious about their lunch time food and I visited today(30/01/2021)with my partner.

We were about to order one of their lunch menu, non-veg Thali, which includes 2 curries, rice, gulab jamun and naan. I ordered that one but waitress mentioned it is NOT acceptable because this menu is only available on weekdays. According to their introduce, they operate lunch time from Thursday to Sunday 11:30-15:00pm.

Today I went to there at 13:30pm but it was impossible to order it. I even called manager(or chef?) who worked in the kitchen and he also mentioned we cannot order lunch menu(2 curry menu) because it is Saturday. He kept mentioned curry price.

I do not care how much it costs, I can handle it. However I can’t understand why I am not able to order lunch menu in lunch time, even they did not comment 2 curries are NOT available on the weekend. Then why do they put 2 curry menu name on the list??

I was so angry about their attitude and just leave the restaurant. Such a horrible experience. I wasted my time to visit there but he made my day sucks.

I did not have any food over there, so I am not sure how good the curries but I can say their hospitality service attitude and policy seems odd.

I won’t visit there. Also if you can’t offer 2 curry menu on the weekend, you should change the menu name.

Added))

Since owner complained about me(he replied to my review but does not shown to other ppl) add more details. If you can’t offer 2curry menu on the weekend, you should put comment on the menu that the menu is available only Thursday and Friday. You said weekend is available only for chef’s special menu which is not on the list, that does not make sense. That is why I thought you...