Lakes Seafood — Restaurant in Brisbane City

The service we received today was disgraceful. The server was in such a hurry to give us our food that she forgot the chips. She took our money then served the next customer. My mother waited until she finished serving, then explained she had forgotten our chips. The arrogant server then asked mum to wait till she served the last customer. So she expected us to wait for the rest of our food that she should have given when she served us the first time. So our food is going cold waiting for the rest of our order. If you get flustered and can’t get an order right, then you shouldn’t be working in fast food. There was 3 customers, OMG lucky you don’t work for the new fish and chip shop at doolandalla where they sell beautiful food and are so very busy. And they get the order right, are respectful and will be getting our business from now on. I’m also telling you that your seafood stick was very dried out. Not sure how long you should leave food in the hot box. You should maybe...

For the last 6 weeks on the alternate Saturdays my workplace has come to your shop so our young people in wheelchairs could listen to the live music. The people we assist have multiple disabilities and mostly cannot eat a normal diet. We realise we are sitting at your table which is one of many which are usually empty so buy coffees so as to make it fair. The last 3 times we were first asked if we were going to buy anything by your staff of which we said yes once our young people had their meals. Today took the cake, you sent a big security guard over to make that same question to which we replied yes. Such kindness shown to 3 women and the people that they assist. I bought a chicko roll that had been sitting for hours as it had no crunch whatsoever and the sour cream on my wedges was bad. It tasted weird and was yellow. I am appalled at your lack of community spirit and your rubbish food. I am contacting the mall manager Monday. Thank you for...

Been wanting to buy a Chiko ever since I heard of. Found a chicko on display, looked delish. Had only card, no cash. The middle aged Asian lady told me that I had to spend a minimum of 5 dola to use card. I asked her if she could charge 50c on top of the the chicko, which btw was $2.50. She said: “ No, 5 dola minimum “, I thought she didn’t understand so I repeated. She again pointed at the sign and said: “5 dola minimum”, then she added that I could buy 2 chicko, or some chicken wings, or some spring roll, but I didn’t want to. All I wanted was 1 Chicko. I then said : “thanks never mind” Wish I had the time to explain basic business. Hope she reads it here. “ don’t lose a $ 2,50 sale over a 0,50 surcharge. Get in with times, this is becoming a cashless society. Not only you lost a sale but a potential customer. A different outcome to this would have been: “We charge a 50c surcharge for purchases under 5$, is that okay? And I would have said:...