Love Malatang Runcorn — Restaurant in Brisbane City

Reasonable pricing and the spicy broth was good.

Unfortunately I cannot say the same for the customer service that my friend received from a male employee of the place that worked during lunch time. He was absolutely rude and had a terrible attitude towards us for no reason. My friend was simply saying what she wanted from the shelves (since COVID safe requires only staff to touch the shelves not customers) the male employee was obviously in a bad mood and just threw things into the bowl when my friend asked for only a little and he also talked back at one point! ( What the hell dude?! )

As a person that had worked in hospitality, I have never experienced such a rude employee from a restaurant. If you’re going to be in a bad mood, keep it where it belongs - at home, not at work. And never direct it towards your...

this is a personally long visited place, never had an issue with the food or service but today i ordered from uber eats (i order every now and then and never had issues). but today, my special instructions were not followed as i requested extra soup and all ingredients separate from the soup. i received the extra soup with my bowl but no ingredients were separated. it arrived a little leaked from the noodles expanding in side the container. i ordered 500g bowl with 10 chosen ingredients. i received around 400g in just noodles; the heaviest ingredients. half my ingredients including fishcakes, quail eggs, tripe, bean curd rolls were not included in the bowl either. the only correct things were the noodles. received tea eggs when i ticked quail eggs. the sauce was also wrong. overall very...

Very unpleasant experience. The cashier has got very poor communication skill. As I was asking for a bowl of rice when I was finalising my payment, the staff just put on an impatient face and failed to understand my request. I was soon found out that they ran out of rice at the time. Imagine a Chinese restaurant that can run out of rice at Sunday lunch hour in an Asian district. The system was very ineffective as you can often see staffs wandering around in the restaurant, asking their order number. The food was served wrong as I...