We really like this restaurant, I always ordered the same, my little son loves the fried rice there. I’m not a a frequent costumer, maybe one time per month on average I supposed. Unfortunately there is a cashier, a lady that has been really impolite and rude when I’m trying to order the last three times I’ve been there. This hadn’t happened before when there was another girl. The first time this happened I thought she probably had had a bad day and she was in a bad mood. The second time I notice her behaviour I was attentive so see if she was mean with other customers also, but no. But yesterday she was very rude. If she doesn’t “understand” she doesn’t even ask me politely to repeat, instead she just cuts me off while I’m trying to speak and repeats louder what she was asking as she were irritated and upset.. Yesterday she did the same, then opened her eyes and starts shouting out at me asking three times in a very disrespectful way “take away “ and moving her a hands as if I had a mental illness, Maybe she believes I don’t know English, she seemed very irritated. Then she rolled her eyes and kept with a grumpy actitud. It was very unpleasant even more because it hasn’t been the first time.
This is not because she asks, it’s obvious that if you don’t understand you just have to ask again, but is the way she does. Absolutely lack of good manners. I sent a formal complaint to the admin and they said that it was normal because she was just asking again and they did an investigation and ALL WITNESSES said she just asked because she didn’t understand when I replied the first time “NO” to her “take away” question. But at that moment there were NO witnesses around. There were just the both of us. They just justify her behaviour as if I wasn’t aware of what’s...
Read moreOrdered on uber eats, took almost 1.5 hours to get my order ready (1 curry and 1 rice). Called to check what was going on, lady told me that they had my order prepared "a while ago", then she stated it was prepared "5-10 mins ago". She said that they had already clicked order ready on their side. 10 mins later after I contacted uber eats for help thinking maybe they werent sending a diver to pick-up my order, the app magically changed from "preparing" to "wrapping up" and there was a driver immediately found to pick up my order. I know she was being dishonest to me because the app never updated saying that there was no courier around which is usually what would happen as I've experienced that before. Very dissapointed at the service and the dishonest way of doing business.
The food was a solid 3/5 (far too sweet for a curry tho the portions were good). Overall extremely poor service. I assume they were running late on order and I would have been happy to be patient if that...
Read moreThis restaurant has an indoor and outdoor dining facility. We had the deluxe set of entree and crab and prawn spring rolls. It was an excellent pick. The spring rolls were sumptuous. So were the deluxe entree meal. We ordered pad Thai , pork pad prik king, and chefs 👩🍳 special whole barramundi with herb sauce. The pad Thai was delicious just how I wanted it - The pork pad prik is rather on a very small serving for what it was worth? The taste and flavours were there. The barramundi with Thai herb was full of flavourand just exactly how it was described on the menu. I think that for me was the " dish of the night ". Price wise- on a higher scale . Whether it's worth the dish presented to us- I guess I had better for less the price. Not really...
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