Family-friendly chain known for its made-to-order pizzas.
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Google should allow zero stars. As this store #pizzahut needs to be shut down permanetly!!
I ordered my meal at 6:48pm. It did not arrive till 7:40pm. It was to arrive at 7:18pm !
The female teenager is a diagrace to humanity. When I asked the teen why it was late, did it drop off a another order before ours she answered yes. I told her that it was unacceptable and she was late. She did not apologise but argued to say "what because it was early?!' I informed her no because it was meant to arrive at 7:18pm and I will be lodging a complaint. Glasses, red hair in a plait. She said "oh" and walked off.
When I called the Ashgrove store I asked to speak to the manager. The teenage boy refused saying he wasn't in, then would not tell me the girls name. When I asked again I heard the other team members and I use that loosely say his right here. Took my number no name so was all rubbish and said will call tonight, then changed it to a day or 2.
I will be boycotting the Ashgrove store., it and the people hired there are (insert adjective here) to be fair the kids wouldn't know how to spell adjective.
The 13 11 66 number to complain is a JOKE Make you wait till you hang up or leave a voicemail. 1300 Pizza hut is disconnected abd does not work.
Is this what Pizza Hut Australia new standard if customer service because its Appauling to say the least and most kindly.
SHUT THE STORE & FIRE THE USELESS GOOD FOR...
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THE PERFECT PIZZA!
Last night I dropped into the Ashgrove store on my way home. The team were professional and swift at helping me decide on a couple of pizzas and sides.
Their menu is full of things I love and know (and a heap of vegan options which surprised me). Coca-cola is still their drink options which also impressed me, but you’re not reading this for the drink options!
The Base Fluffy, soft and crunchy. It was like a soft, warm bread roll but as a base of the pizza and it was covered (not lightly sprinkled with toppings)
The Toppings Rates back into the 90’s (in my mind it was the golden age of Pizza Hut) after a soccer carnival we would stop by and have all you could eat pizza (buffet - remember those things) well, there was heaps of toppings and fresh.
Absolutely loved my pizzas and when I’m thinking about what’s in the box, with out the dots, it will be a Pizza Hut pizza.
Tip: I’ve read the reviews and the time to order pizza isn’t on game day, grand final day or...
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On Thursday night the 1st of December. We were driving from Gladstone and asked our daughter to order pizza's for dinner. She ordered around 9.45pm. We arrived to her unit and she was waiting at her door saying the pizza delivery person was 6 minutes away. Our daughter stood outside her door waiting but no delivery happened. She was watching the tracker and it then said the order was delivered. Needless to say we had to go hungry that night. Went into the store the next day and was told they had gone to the door and nobody answered and they had tried to phone our daughter's phone unfortunately the wrong number was in the system. But our daughter was waiting outside of her door and nobody came. The person we spoke to at the store was adamant the driver went to the door. He promised to speak to the driver and phone us back that afternoon. Well let's just say that didn't happen. So no pizza no refund...
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