Sula Juice Bar Carina — Restaurant in Brisbane City

I hate to leave a poor review but want to let the business know in hopes of rectifying! Have been customers since the cafe first opened and visit every weekend for 3 or 4 coffees for family. For the last few months I’ve noticed the service has taken a hit. Our orders constantly have gotten mixed up/mislabelled, and we constantly only get 1 stamp on our loyalty card despite buying several coffees. On the few times we’ve brought it up, I’ve either had a really sour response or staff have said insisted they already did it. If it’s a new rule of one star per order that’s totally fine, but best to either update what’s written on the card/ let us know in a more pleasant way. The coffee is always beautiful and weekday staff are lovely, but unfortunately we are now more inclined to go somewhere else on the weekends. Hope we can make it back soon with a more...

I ordered an acai bowl today and, as I have a severe nut allergy, I specifically asked if it contained any nuts. The staff assured me that there were no nuts in the bowl without the granola, so I opted to leave it off. However, on my very first bite, I discovered an almond in the bowl. Thankfully, I caught it and spat it out immediately, but it was an incredibly close call. This level of carelessness is unacceptable, especially after being assured it was safe. I ended up having to throw out the entire bowl, which was a disappointing...

I have been endeavouring to make it to the Sula Juice Bar in Carina for months after hearing about the opening from the new owners. I finally made it for a catch up with a friend last week. My order for coffee, a smoothie and a tasty delight from the sweet cabinet were all absolutely scrumptious! Even my friend savoured her coffee and sweet treat. Thank you Omega and fellow staffer for your brilliant customer service and making us feel welcome. I highly recommend this family business for you to check...