Have ordered from ubereats several times now. There is always something wrong every. single. time. Fries are always soggy and cold, never salted either, they only fill up to halfway even though you pay for a large. Always forget an item in an order, missing drinks, once had a meal completely missing - had to share the one meal we did receive between two ppl. One time idk how but my coke tasted like just soda water (no flavour/sugar?). Got a quarter pounder with no pickles or sauce. Order got mixed up with someone else even though the bag had our name on it. It goes on and on. Good thing we ordered from ubereats though, each time we just got our money back while we still kept whatever food was given to us, but I don't want to have to get my money back, I want the food I ordered and had been looking forward to. I get it, it's a mcdonalds, I shouldn't expect decent service, but getting what you ordered at the very least is a reasonable expectation. Go to the maccas in fyshwick. Only a 5 minute drive away and uber times are similar. They have better chips (ALWAYS hot, salted, and often overfilled), never had a problem with an order, and they give you what you paid for, even when busy. Probably has to do with that they're in the middle of lots of industry buildings rather than a shopping area like this one is but idc - they knew shopping areas are busier, they should implement a better system to ensure mistakes like this don't happen as often as does. You'd have better luck in a casino than gambling your lunch money here. Sincerely, a...
Read moreI just had the worst experience of my life at mcdonalds manuka. Im a heavily pregnant woman who wanted a hot chocolate. I got served a luke warm hot choc. When i asked a worker named matilda for a fresh one (as im scared of getting sick from old milk and getting baby sick) she gave me the filthiest look and continued to talk about me to another worker who was on the cash drive thru (who walked away). I admit i got cranky and i swore at her because of the way i was treated (i didnt realise she was alot younger then i thought so i feel horrible) and i drove off. When i called the restaurant i spoke to manager andrew who pretty much laughed at me n said matilda is a 14 yo. Ok shes 14 im happy shes out working making something of herself BUT she needs to be taught the proper way how to deal with customers. I didnt once say it was her fault the hot choc was cold i was just upset at the fact that she looked at me like i was scum and spoke about me to fellow workers! Andrew apologised after realising i was a pregnant woman but being preg shouldnt matter!! All people deserve respect! j gave u guys my money the least i could get in return is a smile as well as what i ordered! Safe to say even tho this is my local mcdonalds and i often take my cchildrenthere WE...
Read moreI went to order a triple cheeseburger meal medium @ $10.55 as well as double quarter pounder, now i asked as you can at Hungries or KFC to swap the drink for a large chips instead of a medium, not that big of a change, to my dismay I was told no by the attendant at the window and the manager at the time, so i just order a triple cheeseburger and double quarter pounder with no pickle on each burger, I get home after getting my burgers only to find there is no onion on the triple cheeseburger, so I rang and spoke to Amrit, explained that I was making a complaint for not being able to switch the drink for a large and not a medium fries instead, and then i get home to a mistake on my burger, he made everything fresh apologised and even gave me the large chips as well kudos to Amrit, not sure why the other manager couldn't go oh we put it through and don't make the drink just a large fries and triple cheeseburger kudos to Amrit at...
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