Oporto Harbour Town — Restaurant in Gold Coast City

I am OUTRAGED! I went to this stupid place and they tried to IMPREGNATE me. Before I get to that, the kind citizens of google deserve to know the whole story. So when I first get there I pull on the door that says “pull” and it does not open. I am not like Lea Michelle, I can read. I decide to be adventurous and push on the door, and what do you know? IT OPENS! I get to my table in the corner (because I feel so threatened by everyone else’s presence) and there is no menu in sight. How am I meant to know what I want to eat?? I finally go up to the counter and tell the young female human what I would like to ingest - a child chicken with tomato sauce. After I pay I sit back down and the woman follows me with my chicken. When I look down at my food I am disgusted. They gave me “legendary preggo sauce”. I am 47 years of age and a MAN. And they look at my fine figure and decide they will get me pregnant. My little girl South East gazed into my hazel orbs and asks me why I am crying. I gaze back and her and decide it’s time. Time to tell my sweet little girl the truth…

That was 7 years ago and my therapist still cries with me when I tell her the story. The atmosphere was the only thing that was tolerable about my stay (because Taylor Swift - who my cousin made famous was playing in the background). The photo attached is one of my many therapists after I told her the story.

This review was an exercise my therapist gave me (not the one in the...

I don’t usually leave bad reviews, but the service at Oporto Harbour Town has been consistently disappointing.

The first time, I ordered a simple bowl of corn online — waited over 20 minutes (for what should’ve been ready in 10), only to be told it “never alerted them.” No apology, just attitude. The same staff member said, “Well, you can wait, we just have to open this giant can of corn — it’ll take ages.” When I said I needed something quick, I was handed stale, unsalted chips instead.

Today, I went in person and politely asked, “Could I just get a bowl of corn?” The same lady looked me up and down like I was stupid and snapped, “We don’t do corn here.” Really? It’s literally on the menu. You just don’t want to open the tin.

As someone who works in retail in this centre, I get that customer service can be tough. But the attitude here is ridiculous. Not once has anyone tried to be helpful, polite, or even remotely professional. Just snarky, dismissive, and lazy.

If you don’t want to serve corn — take it off the menu. If you don’t want to serve customers — maybe...

The worst Oporto branch I have ever visited - platinum member. Staff does not seem to care much about customers showing unhappy faces. Asked to scan my membership card for $40 bill, they refused advising that it could not be scanned at that cash register and could only be done at the other one next to it and this one was not equipped with the scanner. How is it my problem? I was flashing the membership QR code in front of their eyes from the beginning, why didn't tell me to move to the next cash register? Charged the credit card, and did not provide the receipt, when asked for the receipt, told me that can't do it either. Escalated to the manager, which asked amount paid (can't you see it from the past order???) said will bring it to the table with food. Delivered the food, no receipt again. Went back reminding them and saw unhappy faces in return, had to insist and remind about legal requirements to provide receipts, after which they finally made efforts to print it off. Horrible experience and absolute lack for...