Every week we purchase 8-10 loaves of bread and each week we are given 2 bags to carry it down to car (we make the trip into the centre just for bread) but today we’ve been told to pay for the 2 bags. No sorry, if you are now going to charge me for 2 paper bags to carry 10 loaves of bread to car, we will make the trip to another bakery where they do not charge to carry all the loaves away. We like to support small businesses which is why I purchase from you guys instead of Woolworths next door or Coles behind my house. Next time I ask for a bag for all my loaves and I’m told I have to pay, I will not purchase the bread and will never return. It’s not like I’ve got 2 loaves asking for...
Read moreAfter reading the advertisement about their "National Hot Cross Bun day!" and reading that they "will be giving away 300 Raspberry & White Choc Hot Cross Buns" on the 13th of March. Taking time out of our day and arriving early with the family, only to be told that it's only for customers that make a purchase, despite not showing this anywhere in their advertisement. This is Extremely poor form, from this company and local store. Even asking where it says that? And not being shown. This is blatant false Advertising. The ACCC would have a field day here. Please understand you have now lost our business forever. Zero stars unfortunately...
Read moreGreat bakery food. Do not know who Management or Retail Manager on duty is?? Bad service, when staff is laughing and you can hear them well and truly before you approach a 'business counter' AND, then you have to wait for them to finish conversation, until you get served! I walked away today, I had alot of money to spend for a huge morning tea tomorrow, but staff was toooo focused on themselves and laughing, Woolworths won in the end. Shape staff up Management, cause you can and will lose money to Woolworths* And I'm...
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