I recently had the pleasure of dining at Zambrero, and I can't help but highlight the exceptional service provided by Shanna. From the moment I walked in, her warm smile and welcoming demeanor set a positive tone for my experience.
Shanna was not only friendly but also incredibly knowledgeable about the menu. She took the time to explain the different options, helping me navigate through the variety of choices available. Her passion for the food was evident, and she made several great recommendations that truly elevated my meal.
Throughout my visit, it was clear that Shanna is a hard worker. She managed her responsibilities with impressive efficiency, ensuring that every customer received prompt attention, even during the busy lunch rush. I noticed her multitasking seamlessly—taking orders, preparing food, and cleaning the dining area—all while maintaining a positive attitude and engaging with the customers.
What stood out most was her genuine care for the customers. She checked in on me multiple times to make sure everything was satisfactory and that I was enjoying my meal. This personal touch made the experience feel special and memorable.
In an industry where customer service can sometimes feel impersonal, Shanna truly embodies the spirit of hospitality. Her dedication to her work and her customers is commendable, making Zambrero not just a place to grab a meal but a welcoming environment where customers feel valued.
Overall, I highly recommend visiting Zambrero and experiencing the outstanding service provided by Shanna. Her hard work and commitment to excellence truly enhance the dining experience, and I look forward to returning soon, knowing I'll be greeted by her friendly face and...
Read moreI wanted to try zambrero as I was told it was similar to chipotle. That being said, the only similarity is that you can watch the crew put the meal together. Than the similarities end. To start it off, they only offer white rice and black rice, no brown rice at all which is a massive let down. After choosing which rice, I was than deciding on the protein I wanted. And no matter which one you choose, beef, chicken or lamb, they all look like a paste blend, which is very off-putting. The meats were also very bland flavor-wise which was unfortunate, i expected more considering they didnt look like just meat. We move onto the veggie portion, which in all honesty was probably the best part for the veggies that were available. The lettuce seemed fresh, i was able to get corn without other veggies involved. There is not much of a variety however with the veggies, or anything to be honest. So happy days with the the sauce portion. Tried the verde sauce which was quite good. All in all, a 3 star mainly due to the meats and no brown rice option. My partner also got a nachos as her meal, but she legitimately got about 10 chips total which was honestly hilarious. There was no queso at all, which should be a staple for a mexican restaurant and the corn chips were stale.Anyway, we went to guzman y gomez right after and I am sad to say I was terribly dissappointed with my Zambrero visit. Maybe will try again in a few years, but the meat method seems to need a change in my...
Read moreOrdered on Uber Eats and I absolutely love Zambrero. I won’t go past it over any other fast food. But this is the second time I have ordered from this particular store and they have got it completely wrong twice. First time was completely different to what I ordered. This time though was just a complete laughable burrito. The amount of onion in this burrito was beyond a joke and was all I could taste. It was suppose to have IQ salsa and didn’t have that at all, literally just corn and onion. The first 3-4 bites had no meat at all. So I opened it up and the rest of the burrito had barely any. I didn’t end up eating the rest of this burrito on how bad it tasted due to the overpowering taste of raw red onion. I thought I would do the right thing and call the shop where I tried 3 times where it rang through all 3 times and didn’t have enough storage apparently to leave a message. Last time I will be ordering from this store, to be honest it has kind of put me off ordering Zambrero all...
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