Harvest Cafe — Restaurant in Greater Brisbane

A previously happy customer but today was a disaster. Waited 10 minutes to order (one worrier ran outside mid-making a coffee to hug a friend so worker at the register had to leave register to complete coffee). Only one person in front of me to order. Worker had enjoyable chit chat with the customer about his family and niece seated outside while she had to constantly check with kitchen staff about menu items (I appreciate she must be new but you need to have someone with new staff to avoid this). I ordered and confirmed. My friend ordered after me and we sat. Our drinks arrived and my friends order. I asked after 20 minutes would my toasted sandwich be much longer - worker went to check and said it was nearly ready. When received it was wrong and the worker dropped my serviette on the way and just picked it up off the floor and continued. The staff refunded (without me asking) which was gracious and they were apologetic. I then ordered a takeaway black tea. No milk, no sugar. Paid, re-sat. Worker came to me to confirm order? How hard can a black tea be? Then when tea was delivered, it was under brewed (leaves need to brew if you aren’t using teabags) & lukewarm. Although I appreciate most of this is trivial - all up we had quite the negative experience. We also witnessed older patrons being made to sit out side at 1:10 in the blustery westerly winds as the staff had already cleaned inside tables. They almost begged to sit inside but the staff kept directing them to available tables outside. We thought they may be reserved but actually they were cleaned for closing and not to be used. I want to support small. I decided to get my tea from you rather than at the movie theatre. But the whole experience was a disaster. I should’ve cut my losses. Your staff need better training. They were sweet but need more training on your menu &...

First time there, stopped in for a coffee. Staff member behind the counter who took our order was clearly upset with us for not knowing we had to sit down first to get a table number and then come up to order(again, first time). I saw empty seats so thought it would be fine and I'd get my number when I ordered, like they do at other places. Then a customer claimed we'd stolen their seat when in fact we'd been directed to sit there (by a nice male staff member who saved this review from being 2 stars).

I had an iced latte that came out pretty quick - they are normally pretty forgiving, but this was burned and had crunchy coffee grounds at the bottom that came up through the straw. Also had to go up and ask about the babycino we ordered as we got halfway through two coffees already. Had the same woman behind the counter tell us it was being made but was clearly upset with me again.

Overall, not a great atmosphere, was made to feel guilty several times, crunchy coffee, but it was quick and there was a nice staff member...

You can take a gamble and try and get a walk-up table, but I would suggest to book if you can. I have been past here a few times and it is always chockers. That probably means that they are doing something right. The atmosphere is ok (you are sitting outside an Aldi, or on the foot path near a shopping centre)... But they make the most of the space they have. Tables are a good size and are cleaned well (and well presented). Whether you want to order from the counter or from the table via QR, service and delivery is efficient, friendly and professional. Most drinks are $6 - $8 and most meals are around $18 - $24 (breakfast). They are really good portion sizes and tasty, so that makes them good value for money. It was really good (not perfect or great, but really good). I'd give them a go again if I was passing by that way. We had the Vegetarian Omelette and Grandmas Rissoles. Like I lead-off with.... They are always busy, so they must be doing something right. They did right by us as well. Enjoy, it's well...