Banjo’s Bakery Café – Kingston — Restaurant in Hobart

Bought a carrot cake on last Sunday around around 5pm. Tasted weird and not in a good way. Had to throw it away after two bites. What make it worse is the customer service Or should I say no service..... This wad my first time visit, so I took a while to check all the products whichever had left available as it was nearly close time. I was trying to make it obvious that they can serve other people first so that I can make the decision. But when I was ready I stood straight up and try to get eye contact to the staff at the counter, yet she still chose to serve a lady come later than me and I was patiently waiting thought this was not big deal. When she finally turn to me there was no greeting no smile, I normally not this sensitive but please tell me this was my misunderstanding cause I felt being discriminated...... For the very few times since I live in this country for 20 years. Tas is a lovely place clearly not every staff are nice. This is a big no for this bakery...

Staff are lovely, food is lovely, coffee is fine BUT I'm tired of the ambiguity over "who is next". With two entrances, some people just standing by waiting for their coffee, and the number of staff serving swinging up and down according to what they are doing, every time I go there I'm unsure where to stand and when I'm next. And if I am actually sure and say so, I've been the recipient of nasty looks from other people who came in after me but didn't notice. Either that, or they don't care and would prefer to jump in first regardless. It seems like such a little thing, but I'm tired of leaving the store feeling unsettled over this, and would prefer not to return until there's an obvious...

Don’t use the banjos app, just order in store. I got to the store, asked for my app order they said it wasn’t ready then proceeded to serve everyone else that entered the store for 45minutes. I then asked for a refund and they charged me again instead of refunding and couldn’t work out how to perform the refund. It’s an absolute joke, staff have no idea what they are doing. I will never visit this...