They Ignored food allergies and meals didn't come together. While ordering my cousin mentioned he has a nut allergy he talked to the server if that was ok she made note of it and even said the meal he ordered doesn't have nuts. Meals came out fairly fast however only 4 of the 9 meals made it to the table with only 2 of the 4 side rices accompanying them. 15 minutes later the other meals came out with the rest of the rice dishes for the first set of meals, meaning some of the first meals were cold now as they waited for their rice. My cousins dish came out with nuts spread on-top of the dish, he took it back and reminded them again that he had a nut allergy. Less then two minutes later the "fresh" dish came out it was fairly obvious they had just picked the nuts out and cleaned the plate up which isn't appropriate for someone with a nut allergy, to make matter worse they missed some of the nuts when picking them out as they were still sitting in the dish under a piece of meat very lucky we saw this before he started eating. He ended up going next door to chicken take away shop and bringing back food from there to eat. Would never dine here again or recommend...
Read moreI've been here in the past and I don't remember it being too bad. But this time.. Plates were not very clean. Prices were very expensive especially given the portion sizes. $21+ for a main that's really just a sharing size portion to start with?? Larb Gai had zero flavour (if my first attempt at cooking Larb myself was so much better what is your chef doing?), massaman curry was decent enough, rice expensive and should be included in meal prices given how high they are. Also the sticky rice was more mushy than sticky. No condiments were available without asking which is also quite strange for a Thai restaurant, as it is an important aspect of the meal to be able to put in your own chili flakes, fish/soy sauce, sweet chili sauce etc (especially when dishes that are supposed to be spicy are brought out bland and tasteless!)
Perhaps get some actual Thai people involved in running the place so they can fix things up a bit.
Short version: food court quality place at double the price that a lower quality place should be. I wouldn't risk going back and wasting that much...
Read moreDisappointed to say this place has gone really downhill in the past year. I used to love all their dishes but lately the quality has been pretty bad. 1. The pad kra prow was just sweet, like sweet chilli sauce from a supermarket and not fresh basil flavoured. 2. The BBQ beef was a bit rubbery and not real tender. 3. My pad Thai tonight was so dry and lacking flavour, just not enough sauce. These are basic Thai staples and the prices are pretty well up there for take away. (But then Tassie Asian restaurants are about $5 more than Melbourne anyway, just a shame the quality isn't following.) Sorry to say I'm getting less likely to...
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