Cooleys Hotel - Bar & Dining — Restaurant in Hobart

Booked the beer garden for a birthday - was told I would have use of the pool table (coin operated) and table tennis. Expecting 30 or so guests, some eating, some not. Basically just for beers in the garden.

I booked a 3 hour session. We arrive at 12pm and are told that we have 2 hours as they have a 21st at 2pm… this includes time to allow guests to arrive, mingle, have a few beers, or order food and eat.

Staff were rude and inconsiderate, becoming frustrated when people were mingling across the beer garden instead of remaining seated at their ridiculous 30 person table that they had arranged for us even though I said I didn’t want formal dining.

Meals were tiny and the menu was “restricted” as there were too many guests - we also weren’t told this until arriving, basically we were offered items found in the freezer section of Woolworths. Not even a kids menu even though they were aware 10 kids were attending.

Staff were clearly bothered by kids moving around the joint, not even wanting to offer up bats and balls for the table tennis….

We booked months in advance but were still made to mediate independently with the party who we had been double booked with, staff made it look like we just turned up.

The shittest experience I’ve ever had at a pub, and an absolute let down of a birthday. No wonder it’s...

I've been there for two of their Quiz Nights over the last 5 weeks.

The food is beyond lacklustre and incredibly overpriced for what was served. The drinks are also probably $2-4 more expensive than they should be after mark-up.

I had the Parmy the first time and it was dry and overcooked with next to no sauce and a timy amount of chips and crappy salad. The staff that night couldn't have cared less about serving us and also had lost our booking and made a big deal about them trying to ring us to change the booking, we never recieved a call.

Last night we thought we'd give them another chance, the staff were happy enough, I had the steak which tasted ok but poorly cooked, half a handfull of soggy chips and a really average salad.

It's really not that hard surely and knowing the cost to make these meals they are making a killing on mark-up if you actually eat there, or they're really struggling and really need to save a buck. The chef needs the sack or to pull their pants up and make a bloody effort. Management need to step in and do something about it. It's terrible.

Do yourself an favor and walk up the road to the other hotel, it's worth the effort and way better...

Visited hotel for lunch on Friday 14 July, 2017. Have visited hotel previously and have enjoyed their meals. Both ordered ale battered white fish served with slaw and chips. Meals arrived and straight away you could see the fat/grease running off the fish. Tried to strip the batter from the fish, but the batter was not of good quality and stuck to the fish. Fish did not appear to be fresh and once the batter was removed very small pieces of fish. Therefore, we could not eat the meal. Left the table and told the staff that it was disgusting....very young staff member, rang up the till and muttered, I will tell someone. Can't eat there again, both felt ill the rest of the afternoon because of the amount of fat. Suggest the batter be of much better quality or be fresher and definitely use better...