Went and bought a Pizza last night and overall it was of great quality. The staff experience however left quite a bit to be desired. The bloke who served me, i think his name was Kurt, was very prompt and friendly. However over his shoulder i spotted a man staring at me, near the port where the pizzas are made. His head was bent downwards and drool dribbled out of his mouth, forming small viscous puddles on the floor. When Kurt asked this man 'order up' he sprung to action and made my pizza, however his head did not move an inch, and he remained steadfast as he stared at me, his head nearly turned a full 180 degrees. After the pizza was made he slammed it into the over and then dabbed. I stared in disbelief as he started fortnite dancing and speaking... No no, SCREAMING in tongues. At this point his co workers evacuated to the other side of the store just to get away from this madman. When the pizza had cooked the strange man cut it into exactly 666 pieces and handed it to me. There was slobber all over the pizza box, and the man had written in some strange writing on the inside of the box, perhaps hyrogliphics? I thanked him reservedly and tried to walk away but as i grabbed the box he held on at the other end and stared into my eyes. In that moment i could feel my soul being ripped from my body, i entered an endless illumenescent void and could feel my very being destroyed and torn appart before my very eyes. All my memories, my existence, it was being erased. Just as i felt my life force slipping away he opens his mouth; 'REEEEEEEEE', he screamed with a beligerant roar, channeling the rage of 1000 autists. I became grounded once more and ran to the store door, staring back i caught a glimpse of his name badge, i think it was 'Ethin' or 'Athan' or something. Anyway, ever since i have been seeing this mans face wherever i turn. It's driving me mad, 'REEEEEEEEEE' rings in my head whenever other people speak to me, i see his face in my dreams which consequently turn to harrowing nightmares. My life has been crippled, my existence now meaningless, i feel as if there is little point continuing.... The pepperoni to cheese ratio was on...
Read moreI had an absolutely horrendous delivery just the other week. I’ve been negotiating amongst myself for the past week whether or not to post a review or not, but I finally decided to “man up” and share my experience.
I ordered 3 pizzas, 2 garlic breads and drinks delivered to my doorstep on a Friday evening around 11:30pm. The manager was very polite to answer the phone and took my order coherently. Didn’t take long to process my order and within 3 minutes I was told that my delivery would be to me in 20 minutes. So I sat down and flicked through the Tele for a rough half an hour and my delivery still hadn’t arrived. So I waited on the front porch. And off in the distance I saw the glow of the headlights and topper, and a low rumbling noise. At first I thought it was the car, but there was a rhythm to the sound. As the light approached, the sound grew more distinctly to sound like a grunge metal, Satan’s Worship Music, blaring from this delivery drivers black car. He rips the handbrake on and screeches to a halt out front of my house, and opens his door. Emerged from the car, this almost possessed boy, all of 20 I estimate, had his hair hanging out the sides of his hat, which was on backwards, his shirt untucked and he was very polite nonetheless. He seemed a little enraged about the fact the delivery was so close to closing time, but he was complacent and did not digress his mannerisms to become petty in tone and manner. I paid him the cash after he greeted me with a friendly good evening, and he was on his way, but he left his tip with me! What a disgusting young man, I want to tip him and he just declined it?! Pizza was awesome, but delivery man needs to...
Read moreTrue rating - 1.5 stars. I really want them to do better. You’d think that since the Springwood one closed, they would relish the notion of more business, ergo more income.
1 Apr 22 - pizza had two ingredients that were specified not be included. Was a takeaway, unfortunately was not checked as he had already waited 15 mins at dominos so the hurry to get home. I called and drove back and swapped the incorrect order for the right pizza.
8 Apr 22 - online order place and then called as we wanted to get base changed. Was told wasn’t an issue. He went to collect, half hour wait after being told what time to come in. Whilst there, another customer came in irate and said she could not get through on phone and called them out on their phone being off the hook. Apparently they had oven issues etc and were not able to cope.
14 Apr 22 - phone order. Confirmed there were no store issues, was advised that all good, store not busy and to come in 10 mins. Order was for $15.
He goes there, 15 min wait, asked to pay $30 and when he queried it, the young man insisted that was the amount owing. He asked to speak to someone else, and they then said “oh we added another pizza to your order” and no apology.
He is now understandably annoyed that in one month there were 3 ridiculous experiences for one simple job they have to do (it’s in their business name) so apparently if I want dominos from Rochedale I have to do it myself. Huh. I’ma...
Read more