Barbalu's Pizza & Pasta — Restaurant in Melbourne

Ordered a pizza with the lot, specifically without cheese, due to a severe lactose/Dairy allergy. Via delivery after a horrendous day. Have been this way my entire life, has become a 2nd nature to always ensure all orders possess no cheese. Couldn't have made it clearer. Pizza arrived littered with cheese. Immediately call the store to inform them. Met with a very dismissive and arrogant reply, consisting of, 'not our fault, we didn't read the ticket, won't provide a replacement or a refund'. Pizza placed in the bin, $30 down the drain, and went elsewhere. Deplorable service. Gave this inept peanuts another chance a few months later. Again, pizza with the lot. Pizza arrived without cheese, but also without barely any toppings! A pizza with the lot looked like a wood fired styled margarita. Barely a topping in sight. Rubbish pizza, rubbish service....

Ordered a pizza with the lot. The portal we used wouldn't show the toppings but we assumed it would be in the ballpark of what EVERY SANE PERSON thinks a pizza with the lot would be. Turns out their version of the lot is Tomato Cheese Onion Olives Capsicum Prawns Mussels Anchovies PINEAPPLE AND AN EGG!

It was a nightmare mix of Hawaiian, Aussie and Marinara. Seriously, pizza with the lot is usually not seafood based, and to put pineapple and an egg on a Marinara is a crime against God and Nature. And their Mexicana isn't hot enough. Not hot...

Ordered 2 x family pizza's. One family with the lot with no anchovies. And a bbq chicken with bbq sauce. Requested the pizza with the lot to not have anchovies. It came with anchovies. I rang back to see and give them an option to rectify. It should of been deliveted to me for the inconvenience. Offered another pizza but I had to pick it up. I live in Oakleigh south and its too far to drive back for an error on their end. No offer to deliver. Not good. Thank you. Pizza in the bin as I am allergic...