Bonbons Bakery Northland — Restaurant in Melbourne

Usually don’t write reviews but just had to for this place. I was there right before they close and it said half price with the leftover breads stacked together. I was looking and as soon as the owner sees me he charges over with a bag and points to a few. It felt forceful and like he was just desperate to sell without appropriate customer service. Felt uncomfortable and forced to buy. I just picked 2 and headed to the register as he had already had the breads in the bag as he just stood right infront of me waiting for me to choose. He then proceeded to tell me that if I get 5, it’ll be $12. The price he was charging for the 2 leftover breads was $7.80 btw, pretty sure that’s full price. As I said no thank you to his offer, he made this face that almost seemed like he was trying to show that I had missed a massive deal and he was trying to help me or something. Just felt so uncomfortable, which buying bread at the store should...

I have to rate 1 coz of the staff. I went there to order a cake for gender reveal and I said my choice but she was like you choose either this or that we cann't make what you are saying and there was another staff member she said her you can ask if they can make or not but she said something in her language and I can see her facial expression that she was angry or upset and I have to walkout from the store..I think they have to really look after their staff and tell them how to behave with customers. I was very very disappointed with that girl. I have been ordering since 1 year and I never had a issue with that but that girl was very upsetting 😡, I will never go back in that store. Incident happen...

We intended to buy Swiss rolls and stood at the counter waiting to be served she didn't serve us so we kept looking around waiting for service. Then the employee at the counter came over and snatched an item out of my hand and said "Thaaank youuu." In an extremely rude tone. Started scowling at us as she walked off. We were stunned by this rudeness and didn't bother buying the Swiss rolls from there. We are not ever coming here again because there is a much better outlet at Westfield Plenty Valley with much friendlier staff , we will be buying all of our cakes from there now and NEVER...