BrewDog Pentridge — Restaurant in Melbourne

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qr code21

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+6

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Megan Collins

4 reviews

A$80–100

Whar a fantastic venue. Had my Father's Suprise 80th Birthday here. Great staff in helping me out with set up and helping out anyway they could. A great variety of food, which our guests had everything from the burgers, pizza to wings and …More

Patrick Ryan

42 reviews·45 photos

2 months ago

If there was such a score that was higher than 10/10 I would give it. Genius idea converting the hospital block (E division) of probably the most infamous gaol in Australia that is Pentridge into an amazing bar/restaurant. …More







+16

BrewDog Pentridge (owner)

2 months ago

Hi Patrick, We are thrilled to hear that you had such an amazing time with us. It's great to hear that you love our wings just as much as we do. Be sure to come in on a Wednesday for Bottomless Wings. We look forward to seeing you again soon, Team BrewDog!

neha Sharma

13 reviews·10 photos

a month ago

A$40–60

Good ambiance and outdoor vibe if you are looking for a place to sit down for a beer with friends. …More



1

BrewDog Pentridge (owner)

a month ago

Hey Neha! Thanks for sharing your thoughts on your recent visit! We're so pleased to hear you enjoyed the ambiance and outdoor vibe. We appreciate your feedback on the menu and will definitely take it into consideration. We're glad you noticed our pet-friendly policy and vegan options. Cheers to more good times ahead!

Belinda Dealy

Local Guide·457 reviews·1292 photos

a month ago

A$20–40

Cold rainy day and the venue was absolutely packed, but we were warm and dry and the food came out pretty fast. Burger was delicious, fries crisp and nicely seasoned. Staff were friendly and kept on top of clearing tables, keeping the heaters running and serving food. …More





BrewDog Pentridge (owner)

a month ago

Hi Belinda,

Thank you so much for such a nice review, it's so great to hear that you had such a good time with us recently. It's always wonderful to hear that our team were working hard to make sure you enjoyed your time in our venue so I'll make sure to pass on the feedback! Hopefully we'll be able to welcome you again soon!

Kind...

Customer Service needs improving as well as options for non alcoholic drinkers. Came to enjoy a 'Guest Beer' that I saw two weeks ago but advised it was no longer available but there is no information advising you how long 'Guest Beers' would be available for, which would be helpful. Asked for a Lemon Squash but was advised we don't have any. After further questioning, it was discovered that Lemon Squash is not sold but Ginger Ale, Pepsi and Coke (2 different brands of 'Coke' sold but Lemon Squash is not). On a quiet Tuesday afternoon, I asked the bartender about the costs and requirements for a private function to be held here but the response was, look at the webpage and you will find the information. However later I discovered not all the information I required was on the webpage hence my need for a 'face to face' discussion which was not provided or available. Tried to call BrewDog, hoping to speak to the events manager but the events manager was unavailable and my call went to voicemail. Another reason why I wanted the 'face to face', discussion in the first place. Prices for events such as a birthday party were not as 'budget friendly' for me compared to other venues. In the end, after these experiences, I have gone elsewhere and booked another venue as they were able to provide 'face to face' discussions, immediate availability and answers over the phone, plus the minor request of 'Lemon Squash'.

My Update to BrewDog Coburg's reply 6 days ago 15/4/25. Thankyou Harrison for your response and simple but effective solution to the lemon squash issue by thinking outside the box.

For clarity, could you respond to points 3 - 5 which could provide the same benefits to the public as you did for the lemon...

As Brits, we’re big fans of Brewdog and have been to many of their bars in the U.K. so I was excited to see this one opening. I was a bit disappointed to be honest. It was relatively busy but not packed - Friday lunchtime.

Menu - you can order via QR code but the menu (online or paper) didn’t include all the info eg kids hoppy meal inc a drink but doesn’t say what drinks are included, and doesn’t offer an option to add one when you try to order online.

We decided to order at the bar so we can find out. The server struggled to understand the order so we had to repeatedly say nuggets with dipping sauce. Then we ordered 2 adult cheeseburger hoppy meals, 1 without pickles. Again this took repeated tries to get them to understand.

When the food arrived, the kids meal came without the dipping sauce and the adults boxes were both plain hamburgers. We told one of the servers that there was a mistake and repeated 2 cheeseburgers, 1 without pickles. When the replacements came, they were both cheeseburgers this time but neither of them had pickles! Honestly, it was ridiculous.

The menu says hoppy meals include a gift and an ice lolly. We all had a lovely crayon ans colouring book gift.

We weren’t sure what happened about the ice lollies but when I asked, they said you just have to let them know when you’re ready and they bring them. It was listed as a beer ice lolly or milk pop. What arrived were 3 vanilla ice creams. They were nice but not what was on the menu.

The main plus for me was the beer which was as good as I expected it to be. We had the e division pale ale which was really good.

I’m sure this is teething problems so hopefully next time it will...