Burger Road Highett — Restaurant in Melbourne

I don’t know who needs to hear this, but slapping a sad patty between two soggy buns does not make you a burger joint. I’ve had better burgers at petrol stations and at least they don’t pretend it’s some kind of “gourmet experience” just because they throw arugula on it and call it “locally sourced.”

I walked in and immediately regretted it. The place smells like burnt oil and desperation. The staff looked like they were halfway through a group nap. I stood at the counter for four minutes while some guy with a moustache talked to his mate about skateboards. Hello? You work here?

Ordered the “house” and honestly, it should be illegal to call it that. The bun was limp, the lettuce was browning like it had trauma, and the patty tasted like someone whispered “meat” at a sponge. Cheese? Absolutely not melted. It was just there. Existing. Looking embarrassed to be part of this mess.

And don’t even get me started on the chips. I asked for them crispy. What I got were lukewarm, floppy excuses for potatoes that even a drunk seagull would turn its beak up at.

Also, who designed this place? The seating was some weird industrial-plywood nightmare. Am I supposed to be eating or building IKEA furniture?

Final thoughts: if you’re into bland food served with a side of apathy in a room that looks like a warehouse clearance sale, sure go here. But if you have any taste, or self-respect, don’t.

Pathetic....

I was waiting to try this burger joint for awhile, however I am disappointed after my first experience with this store. I ordered a chicken burger and it was amazing, it was perfectly crispy and the right amount of sauce and other ingredients. But the fries I ordered with it was soggy, which was very disappointing for the price.

I tried their curb side pick-up as listed in their website. A word of advise, please call the store to see if they really do this service. After ordering I reached there in 20 minutes, only to know that they don't do curb side pickup. After contacting them through phone, The person from the store just said " its busy, come in store for pickup". I don't appreciate that tone, I can understand its busy, but next time say it in a nice and friendly way.

After reaching at the front counter, I was told that I have to wait for another 20 minutes for my order which could explain why my fries was so soggy.

In short, it took this store about an hour to prepare my order and their phone etiquette is horrible. Please take this into consideration if you value...

Worse experience so far from 4.7 start review burger joint !! I wish I could say this place was a hidden gem, but the only thing hidden here is basic hygiene. From the moment I walked in, I was hit with the overwhelming smell of burnt grease and something… off. The tables were sticky, the floors looked like they hadn’t been mopped in weeks, and the sauce bottles—oh god, the sauce bottles. Caked in dried-up residue, some with actual chunks floating inside, as if they hadn’t been cleaned since the place opened!!

The burger itself? Overcooked to a dry, charred mess, slapped together with limp, lifeless lettuce and a sad excuse for a bun. I don’t know if the “secret sauce” was supposed to taste like expired mayo, but it sure did. Fries were cold and had that unmistakable “reheated in old oil” taste.

I wouldn’t eat here again if you paid me. If you value your stomach—and your health—do yourself a favor and go literally...