Dreadful food and customer support. I ordered using Menulog waited an hour and half for the food to be delivered by the time it got here it was stone cold to top that off we were given the lemon chicken sauce but no chicken, when I rang the restaurant it took them 20 minutes to get back to me and tell me they would deliver the chicken but it would take an hour appalling it should have been delivered straight away. The food that was delivered I ended up throwing away the pork was like dog biscuits the sauce was pretty much jelly something they had obviously pre cooked and had sitting in the fridge the fried wontons were just rice paper pastry deep fried no filling whatsoever and the fried was startchie and clearly had msg in it you could taste it. When I demanded a refund for the missing portion I was hung up on. The worse Experiance I have had with a restaraunt delivery and the worse Chinese food I have ever experienced. Be warned donât order from here you will be very...
   Read moreJust had a very bad experience with this restaurant. Over the phone I ordered a fried rice and carefully specified AT LEAST 3 TIMES THAT NO PORK WAS TO BE ADDED as my wife does not eat pork on religious grounds.
When we opened the container at home, pork had been added - a lot of it!
Rang China Garden and politely explained the problem. The owner came on the phone and then proceeded to have a ridiculous argument with us about the difference between pork and bacon. HE INSISTED THAT WE SHOULD HAVE SPECIFIED NO BACON AS THERE IS A DIFFERENCE BETWEEN PORK AND BACON!! Refused to replace the order (even though fried rice does not cost much) and was very argumentative.
China Garden has LOST 2 LOYAL CUSTOMERS OF AT LEAST 6 YEARS! What a joke over a small container of...
   Read moreOrderd $95 worth of take away. Sweet and sour chicken came without the sauce. (which mistakes happen that's ok)
When I called to ask about a replacement I was told they can drop the sauce off later in the night.... which I said is not good enough I don't want to pour the sauce on a bag of cold fried chicken that was sitting there for over an hour befor they could return.
I had to argue the point for 15 mins befor they agreed to replace the chicken and sauce.
The worst thing was I could here the coward owner telling the receptionist what to say instead of getting on the phone himself.
Expensive price, average food and terrible customer service. Try Quality...
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