Subway — Restaurant in Melbourne

Bought 2 footlongs today. Told the lady that I would like both toasted. She placed the fillings, asking us our preferences at each juncture. I had moved off the counter area so as to allow other customers access and maintain social distancing. I saw the lady place each of my footlongs into a microwave (it certainly was not the toaster) for about 20 seconds. This surprised me because normally, they would have placed the bread into a toaster first. By the time I got home about 10 minutes later, the fillings were cold, the bread was soggy and kept breaking apart. If she was new staff and is learning, I do apologise for this complaint. But if she is not, there is no excuse for serving up this repulsive fare. Fed most of the 2 footlongs to the dog, who, I must admit, seemed to like them. Well, his joy is going to be shortlived because I am never going back to this outlet ever again. Whenever we have Subway, it has always been from this shop....

Absolutely rubbish service. We ordered through UberEats and put a dietary requirement in the 'special instructions'. The store completely ignored the request, leaving the sub inedible. When I called to query why the order was incorrect, the employee was quite rude on the phone and said she 'had never had a request like that before.' The super strange request was to have the spinach and capsicum served in a separate container. The employee said 'that would make it a side salad, and you must be charged extra for that.' I responded that I would have been happy to pay extra had that A) been an option on the app or B) the restaurant had called/messaged to say there was an issue with the order going ahead. It is concerning, and dangerous, that staff think they know best and disregard instructions for food...

Never ever go back again!!!!!,

I did order Chicken ham parmi but the guys doesn’t know what parmi is!!!! It not just Chicken,ham and cheese but need a sauce as well!!(which normally I get from other place subway they have a special sauce or dressing in hot container for it), so I ask to put the sauce he seem not understand then I have to ask which one is for parmi? He said chipo( not sure what is that one) dressing sauce something???., UNBELIEVABLE!!!.

Also last time when I went there, I did ask for Avo on toast and ham and Cheese Jaffle? But the lady made me a garlic and cheese on toast??!! .

If you not sure what customer order please confirm with them not by assuming!!!.

VERY...