Da Vinci Pizza & Pasta Gallery — Restaurant in Melbourne

We usually buy pizza from this store and usually never have any complaints. Last night we brought our normal order. We got a supreme without the anchovies because we have a child who is allergic to fish. Unfortunately we got to experience the allergic reaction as there were a few anchovies that some how made it onto the pizza. There was only a few pieces on the pizza but unfortunately my allergic child was one of the people who ate it. As they have never eaten anchovies due to the allergy, they did not spit it out and this made for a very long night. I would have liked to make a private message for the company but unfortunately there is no where to do this either. Hopefully this feedback will assist with...

On the whole I am a loyal Da Vinci Pizza customer. I can't say I've tried everything on the menu because we always just pick our favourites which are mostly some of the gourmet pizza options. However we have consistently had these for over 2 years and are always very satisfied with the pizza. My only complaint is really to do with the customer service on the phone which is extremely abrupt to the point of rudeness. I know they must get a lot of calls but surely it wouldn't hurt to slow down the pace a little and treat people like human beings. I also noticed they have downgraded their customer loyalty offer for 10 visits recently, which is disappointing considering the prices keep creeping up at...

Reading the previous reviews just goes to show that you cant believe everything you read, especially when the reviewers don't have the guts to add their names. I wonder about the motivation of the previous reviewers... Perhaps they are Da Vinci competitors? I have been enjoying pizzas from Da Vinci for 8 or more years and will tell anyone who will listen that they are the best in Melb. No compromise on the amount of topping on a not too thick (or thin) crisp base. Great service despite the crowds who are also voting with their feet Do yourself a...