We had an excellent dinner experience at Haidilao. Despite it being our first time trying Haidilao, the waiters were patient and understanding, helping us set up our table as well as explain how to use the tablet to order our food. We were also there to celebrate a birthday, to which they catered to our requests very nicely, singing a birthday song, and giving some cute freebies (toys and snacks) to the birthday girl.

The atmosphere was bright and lively, with some performances through the night, the most entertaining being the hand-pulled noodles dance, as not only did we get to enjoy an entertaining performance, but we also tasted some delicious hand-made noodles, which had a nice bouncy and chewy texture.

Additionally, we tried the tomato soup base and tom yum soup base, both of which were delicious, and as for the dishes, some of our personal favourites include the fried steamed bun with condensed milk, deep fried milk, shrimp paste, and octopus. Unfortunately, the fortune gold bag was rather disappointing. There were lots of free snacks on offer, both outside and inside Haidilao, as well as a free sauce station, and free dessert (self-serve ice and jelly section), which was a nice addition to our meal.

Overall, we had a wonderful experience at Haidilao, and though prices were a bit on the pricy side - as expected - the excellent service, as well as the performances and freebies throughout the night made up for most of it.