Sushi Jiro - The Glen Dining Precinct — Restaurant in Melbourne

I visited the new Sushi Jiro during their buffet promotion during their first week of opening.

The experience was marred by poor reservation management and inadequate communication. The front-of-house staff repeatedly provided me with incorrect information, and it took me three days of persistent effort to arrive the restaurant to finally secure a ticket for a dinner section.

Their ordering system was also highly inefficient. Although the buffet was advertised for a 1.5-hour duration, the ordering system inexplicably shut down just one hour after we started. Furthermore, every order took over 15 minutes to arrive at our table, which I definitely consider way too long for a buffet limited to 1.5 hours.

The food quality was extremely disappointing; I honestly believe Costco sushi would have been a...

Very fun and delicious sushi experience! Was welcomed upon arrival and provided a nice booth along the sushi train. Overall the atmosphere was excellent, with a great layout and nice view through the glass doors overlooking outside. All the sashimi was very fresh and presented well! The lobster salad was a favourite of ours, picking up 2 and ordering another one! The option to pick up items off the train and even order anything you don’t see off a screen was a very seamless process! I highly recommend to order an item via the screen as it arrives on a cute sushi themed train which drives on top of the railing! Overall amazing experience from the staff, atmosphere and food. Will be...

If i could even give no star, I would. Very slow and disappointing service, place wasnt even too busy. We waited for our food to come out for more than 30 mins. Quality of food was not good as well, compared to other sushi jiro branches that we’ve tried. The number of servers lacked so much that everyone was already complaining. the servers focused on cleaning the dishes on the tables instead of attending to the customers. Seriously need to step up as it was just pure chaos. We definitely...