KFC Balwyn — Restaurant in Melbourne

Avoid! Worst KFC I have ever had! Terribly made KFC, they almost never put salt on the chips (they are also always undercooked), most of the time the order is made incorrectly. The restaurant is usually very dirty. Staff are very inexperienced, the managers seem incompetent as well.

One time I went at 6pm ish and the power was out. Only cash payment and the food that was left was getting cold... Yeah charge full price for cold chicken, great...

I have ordered about 7 times from this KFC and only once did they get it right.

At time of my writing, this is a new KFC so that might explain this a little.

However, right now, KFC rocc should close this restaurant immediately... If KFC is reading this, investigate this place right now please, do not wait the normal 2 months to review.

I actually drive 15 more minutes to go to KFC Kew because KFC Balwyn is just so, so bad. Gives KFC a really bad name, so to speak.

My father's comment after eating at Balwyn, was something like "I'm never eating KFC again".

If you are in Balwyn, want fast food, and cannot be bothered going out of Balwyn, just go to the McDonald's next door even if you feel...

I want to express similar sentiment to reviewer JP.

I have tried everything here, In-store pick-up, KFC app pick-up, KFC app delivery, Uber eats.

No matter what, the order is always wrong, since opening I have ordered here several times and EVERY order has something wrong.

Missing items is the most frequent.

Only wings when you order original recipe.

I have called to complain telling me they can’t do anything.

I have contacted the delivery company telling me to submit feedback with the restaurant.

I can see KFC replied to review saying all the ‘right’ things but when it comes down to it, there is no actual resolution.

I have contacted KFC directly from their ‘contact us’ section like the comments responses suggest but with no reply.

Honestly feels like a scam.

I’ll admit…. I kept coming back here because it saves time from a decent KFC (Oakleigh) but I’m quickly realising the ‘convenience’ is becoming more of an INconvenience...

I seldom give bad reviews as I know much efforts goes into running a business.

But I had to give the truth about this KFC venue.

Avoid eating in all cost unless you want to feel like you are eating at dumpster.

The tables and chairs have stains andleftoverr crumbs may be fo the past few days or even weeks.

The floor is disgusting. Seems like the word hygiene does not exist in vocabulary of this franchise owners.

The service is non-existent. Eat in and take away both are dumped into a paper bag. No napkins/serviette given. We had to use the paper bags to wipe the table before eating. Even resting elbows on the table felt disgusting.

We got the fiery burger and the patty had excessive hot sauce - making the burger inedible. Typical servings are messy and put together in rush with no care nor concern.

Keep miles away from this place unless KFC management or owners take action to fix the service quality and...