Food was nice, but, being yelled at, not worth a try.
Food was good, though when I went to pay, one of their employees was super rude as they were having issues with their EFTPOS, this is what happened:
Their EFTPOS machine registered the payment in my account, however, as we were leaving, the counter asked me to stay and he explained that the payment didn't go through as their machine went offline and told me I have to pay again as I would receive a refund shortly. I stayed, my friend had to leave to work, and I tried a new payment again, and, again the machine shut off, the payment was registered on my phone, and he said the same thing happened again.
I said to him I won't try to pay again until I get a refund recorded on my account. I was waiting for a while without any refund to my account, enough time for other customers to go out, find and ATM and come back!. I said to him I would wait few minutes more but if no refund was registered on my account, I would leave as the payment was already taken. The guy got angry and started to be rude and yielded at me, so I replied back. He said I can't leave and I have to pay. He then explained that this has happened 4 times already today!!! The payments were eventually refunded, but he shouldn't had been so rude. He should had informed us before hand that his EFTPOS wasn't working well and I would have paid in cash. He was probably having a bad day but this is not the way to treat customers. I asked him to tell next customers that his machine wasn't working and he said he won't say that because his machine some times works! What a joke.
Food was nice, but, being yelled at, not...
   Read moreTasteless food, poor service but not cheap.
My partner and I were seated in a corner which was the start of our woes. Inattentive staff barely noticed us, and we had to wave to get their attention. This corner table was neglected.
As I noticed later, all other tables around us, except ours had chopsticks and other condiments. We were given forks and had to specifically ask for chopsticks. We never got the water we asked for. Or the condiments. And it doesnât feel nice to ask repeatedly.
The food didnât redeem this place either. Hereâs a breakdown: -Peking duck roll: Ambiguous taste. -Shao(Xiao) long bao: dry, flavourless, barely any soup inside, thick yet flimsy wrappers. Seems store bought. -Stir fry beef with flat noodles: Mostly noodles, barely any beef. Vague, bland taste. -Coconut juice: Seemed past its use by date. Was strangely fermented. -Lipton ice tea: The best part of our meal, and it came prepackaged.
Staff behaved like we werenât worth their time. Despite all of this, on my way out I thanked the waitress and she didnât even look up.
The place isnât particularly cheap either. Certainly more $$ than $ as suggested on Google.
I had high expectations of this place, going by its ratings, but Iâm thoroughly disappointed. It says a lot when the Italian cafĂ© up the road serves better dumplings than a place with Dumplings in its name.
I should have understood from its name that we might have had a better experience if we were Lucky. Unfortunately we werenât, and this place shall no longer have...
   Read moreOrdered here having not eaten there for over a year, maybe more. A year or so ago, it was a regular Friday lunch for Pan fried dumplings and on several other occasions I had ordered other items all of which very happy with and recommended. However, as mentioned I ordered from them, last week and have to say the standard has dropped. Not sure if there has been a change in staff but I wasn't very pleased at all. On this order, we got, Pan fried pork dumplings, Special fried rice and Seafood and Veg noodles. Apart from the menulog driver spilling the dumpling sauce over and leaking it all in the bag, the dumplings, were... ok. The special fried rice wasn't that special but fluffy and tasted like any other special fried rice, so was acceptable. The seafood noodles was the most disappointing. The taste was ok, but most of all was the lack of, 'seafood'. two prawns, about two pieces of squid, and i think two fish balls that had been cut in half, so you could say you got four pieces. The veg in it too was disappointing. One bunch of small bak chop cut in half, carrots and a couple of stalks from Chinese broccoli. ( it seemed like these were left over or scraps from another dish) I was looking another dish I had had in the past but couldn't find it on the menu, Chili Tofu and Eggplant. It's really sad that the standard has dropped as this was one Chinese restaurant I felt was different and could rely on for a good nice meal happy with, but...
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