Mayflour — Restaurant in Melbourne

I feel terrible leaving a one star review on a small family business and a business that I have been a strong advocate for and loved for years and have raved about it to hundreds of people in regards to the mind blowing pasta . Let me set this straight - the pasta , the food , the taste is second to none you won’t find a better pasta anywhere in Melbourne and I say that with strong confidence and will continue to say that because it is the truth . I have recommended this business to more people then I can count.

My review today brings me to the experience I had encountered today 12/12 which has nothing to do with the food but the hospitality and values of the owner and the uncomfortably I encountered today and the second hand embarrassed I experienced on behalf of the waitress and the business...

I decided to come in and have a nice lunch with a friend we both ordered two pastas that came out fantastic and the waitress’s were nothing short of lovely we ordered Parmesan cheese on the side as one does when they order pasta .. however I saw the owner literally send over a waitress to come and move the cheese somewhere else ( I’m not sure why maybe because we were consuming more cheese then he was comfortable with ? ) the waitress was flustered and embarrassed .

I genuinely felt sorry for her because she was embarrassed and she came and said “I need to take the cheese for the other table “ without asking if we would like more cheese before it goes ( despite the other table not requesting cheese ) no fault of hers she was uncomfortable as the owner gave the orders I was okay with that and felt sorry for the her .

We finished eating .. I then requested to take the food take away and if we can have some cheese in a container to take away to then the boss sending over a young waitress who was very uncomfortable to ask us that the take away cheese will be $5 . Which he provided small container with 1:4 filled up I was genuinely embarrassed on behalf of the waitress because she was very embarrassed that the boss was that stingy and ridiculous orders.

I don’t care about money , I always tip when I order food from here I care about supporting small business I am frustrated at how bloody uncomfortable I felt , I was made to feel like I was exploiting this business . I am a paying customer everything I asked for was not unreasonable I literally couldn’t enjoy my lunch because of how uncomfortable the owner / chef made me feel by how price conscious ( stingy) he is I feel bad for his employees who he puts in UNCOMFORTABLE situations and also the customer who experience what I experience .

I would be more emphatic if he was charging ridiculously low prices but we paid 75 for two people with drinks etc which and should be enough profit margin to not literally get triggered over some cheese.

Please change your business practise , stop making everyone including your employees uncomfortable. You have beautiful food but your mindset is backwards.

Take this as constructive feedback - because your food is great and it’s a real bummer that the whole show isn’t pleasant because...

Congratulations on your move and reopening! I offer the following as constructive criticism because i really want to love this place as its my local and they've only just opened their new cafe with expanded food offerings, but I think they've got some improving to do. I've visited a couple of times now and I feel it's only doing well because it's the only cafe out here. The staff are lovely and the decor is nice but they need more soft furnishings to absorb sound as it gets quite loud in there. The cafe is located within the local shopping strip next to beautiful trees and park land. Beautiful to grab your morning coffee and go for a walk.

Their coffee is good, cupcakes are AMAZING and food is ok but overpriced for what you get. I ordered extra chorizo with my avo smash and only got 3 slices - if I'm paying $5 extra I want the whole sausage. The avo smash tasted good though. I've also tried their fried chicken burger which was dry (needed more sauce with the slaw) and the chicken patty was very thin.

There are so many great cafes in Melbourne and Mayflour Cafe has the beginnings to be a great institution in Westmeadows but a few things need to be refined (such as some of the food items and food presentation) for them to justify how much they...

Mayflour is a beautiful cafê with a family feel. Its staff are extremely friendly and approachable, constantly checking in. Food and coffee were brought out promptly. There are several options of tempting food on display in the cabinets in the front of the café, including myriad cupcakes (as our old friend and staff member Kristen generously treated us to a box of), hot pastries and more flavours of gelato than you can imagine! There was a corridor to the back which was lined with different green plants and paintings, most with meanings behind them, giving the café a unique feel. The menu is extensive and it was the best the best granola I’ve ever had!!!...