West Espresso Brewers — Restaurant in Melbourne

"I recently visited West Espresso Brewers with high hopes, given its reputation for quality coffee. Unfortunately, my experience did not meet my expectations. The coffee I received was disappointingly cold, which was surprising for a specialty café. The flavor profile of the coffee also fell short of what I anticipated, lacking the richness and depth I look forward to in a good espresso.

Additionally, my interaction with a staff member was uncomfortable and left me feeling unwelcome. While I understand that everyone can have an off day, the nature of the exchange seemed unnecessarily dismissive, which made me wonder if there were underlying biases at play.

Coffee shops are not just about the drink; they're about the experience. I believe that everyone deserves to be treated with kindness and respect, and that service should be warm and welcoming to all, regardless of background.

I hope this feedback is taken as an opportunity for West Espresso Brewers to reflect on both the quality of their offerings and the importance of fostering an inclusive environment. Improvements in these areas could significantly enhance the customer experience...

I want to give 5 stars because it's a gem of a place and has so much potential. Coffee used to be good but, i didn't go in regularly in the past but now go in a lot and now find the coffee " watery" Look I'm no coffee expert but those that are have told me it's a sign of a bad barissta. I mean I've had some amazing coffees in places like Bentwood and Industry Beans in Fitzy, so I know a good coffee Also staff can be selectively nice. So smtimes I do feel like chop liver when they are super nice to...

Looking for a great coffee shop that ticks all the boxes? Look no further than West Espresso Brewers! This fantastic spot is situated in a super convenient location near the grocery store, pharmacy, and laundromat, making it the perfect pit-stop for busy folks on the go. With fast service and plenty of outdoor seating, you can grab your favorite coffee and enjoy it in...