McDonald's Point Cook — Restaurant in Melbourne

McDonald said even you are murdered in McDonald, that is ok, doesnot matter!!! My car is hit and run by someone on 15/02/18 just under camera of parking area, we call police and want some information. When I look for the manager, a lady told me the camera is not working on the shift of 12pm on that day. Then I ask how about other cameras? The lady went to office and after discuss, a guy said he is the real manager and all the camera are turn off from 14/02/2018. I asked the real manager how do you know they are all turn off. The guy said they don’t know until the police contact them. I ask do you check your camera or your machine work or not every shift before you work? The guy said no idea! I ask is your responsibility to keep everything safe and work, how about some one was murdered in your shop? The real manager in his shop in front all clients and staff notice me without any motion “bad lucky”, that is our neighbour, that is the manager who look after the whole shop and clients! He is so respect and responsibility to cover the all conflicts in his words! More interesting thing is when I ask the supervisor of his, there is no any contact, the only way is I left my details and waiting… that is McDonald! Shame and ugly! What is your opinion? Just beware your safe when you are shopping in this McDonald! Welcome to discuss...

Worst maccas in melb. Fries old and saggy...not dry and crisp. No care or attention in assembly of burgers. Usually one or two slurpy flavours out of action. I've changed to hungry jacks.

Update 16 Jul 18. This is still the worst McDonald's in Australia and possibly the world. I've travelled extensively all throughout the world and had McDonald's in most countries- I also worked in McDonald's as a junior for 5 years. The crew are poorly trained with poor interaction and service skills. Food presentation resembles a burger in name but it's usually just thrown together and poorly wrapped. . I have never successfully walked away with the coffee as I ordered - that is long black with a side of cold milk ( here's a hint leave some room in the top for the milk!!!). My mcmuffin was stale and cold. Seriously if I owned this McDonald's I would sack the managers and all the staff and start again from the ground up. Head office it's about time you took notice because I'm sick of complaining to you.

Update 23 oct. Ok so I'm a dumbass and I thought I'd give this one more try so I asked for a cheeseburger meat and cheese only. so what I got was a standard cheeseburger. The incompetence of This Place continues to astound . It's almost comical I cannot believe the head office haven't sorted out...

We have been waiting for a MacDonald to come to point cook for a long time and now it's here. When it was first open it was ok except they forgot our sweet n sour source for our nuggets didn care coz it was too busy but tonight it was quiet I don't know what happened came to the drive thru then a guy took our order we have to yell out four five times because he kept asking what we wanted as he couldn't understand or here our order cause all we can heard from the car is screaming an laughing out loud in the background omg how could u hear if all you can hear is people laughing out loud in the background omg. We came to the pickup window and the girl that presenting the order gave us the drinks without a smile and the drinks were overflow so we gave them back to fix it then she did at presented back the drinks n the cup tray separately for us to fix it how professional is that then we got home and the nuggets that we waited for feels like it's been sitting outside in a cold for an hour it was wasted long time so we didn't eat coz we don't know if they pack the nuggets from the waste bin or God knows what. Just couldnt believe it. Need to train the staff properly or hire other trusted people that deserved these jobs. This happened at around 730pm omg the 25th of dec. Hope it's not gonna...