Honestly I've never been this disappointed about a cafe before. I came here a few months ago and it was really lovely so I decided to bring my family here for brunch today and that was a mistake. The staff seemed super stressed so I really felt for them but we were seated and given a jug of water and never received any cups or glasses, we did overhear someone else being told the dishwasher was slow so we accepted that there would be a wait but then other tables started to receive them and we never did. My iced coffee was great but in terms of food and drinks that's where it ended. Both my partner and I ordered food with "bacon" and eggs. Half of my partner's fried eggs ended up on his plate because they were so raw that a lot of the whites weren't even slightly cooked. The tea we ordered didn't arrive until a while after the meal and it was boiling and there was no milk but because we had finished attempting to eat our meals we didn't want to wait for it to cool down so we didn't end up drinking it. The "bacon" we both got was not bacon at all, we thought maybe it was thinly sliced roast pork but we don't really eat roast pork so we left it, I didn't end up eating a single bite of my meal. We thought maybe we misread the menu somewhere so we weren't going to say anything but when we went to pay the guy at the register asked us how our meal was. Again not wanting to make a fuss considering we thought maybe we misread the menu but we did say that we aren't huge pork fans and when the menu said bacon we were surprised with what we got. Oh my Goodness was the man at the register rude! He told us in a really scalding tone that it was impossible that we had pork because they don't serve pork which left us confused because if they don't serve pork and what we got wasn't bacon then what are they putting in their "bacon and egg rolls" and he told us it was beef. We paid and left, really furious after everything but thinking we must have misread the menu. We checked the menu and no where at all does it say the bacon isn't bacon. I'm not sure on what planet sliced beef can be called bacon. We essentially paid over $50 for the half of a meal my partner managed to eat and a single iced coffee and for some arrogant man to snap at us for being confused about their weird menu. I'm shocked and livid. I honestly wouldn't have even written this review if it wasn't for the attitude of the man at the register.