Muffin Break Waverley Gardens — Restaurant in Melbourne

EDIT After contacting customer care (as the comment below my first review suggested), a lovely lady by the name of Katie promised to credit my card with a free muffin... Thank you Katie, you have shed some sunshine on my month from hell and you deserve much more than the measly 5 stars that is all I can give 😊😊😊😊

Came in today 30/9/19 to get my free birthday muffin and was told ‘the system is offline’ so my card couldn’t be scanned and now I miss out..!!!!! NOT HAPPY..!!!! The Parkmore shop was closed over 2 and a half hours early Saturday just gone too 🤬🤬🤬

YOU ARE ABOUT TO LOSE A VERY LOYAL...

If you want to pick up germs or a virus buy coffee and food from here. One staff member coughs all over everything with no mask on. Don’t come to work if you are sick! Listen to the health advice and stop being so selfish! Another staff member uses the public toilets adjacent to her cafe and walks straight out without cleaning her hands. They switch off the rewards computer all the time pretending that it doesn’t work, so that you can’t claim your rewards. Disgrace. Head office needs to be involved here to...

As per normal coffee was okay even though had have them make it twice. I order hot and it was like warm. However I had a free coffee and they "forgot" to put it through and would not change it even though I had not yet paid. Muffin Break franchisees seem to do this ALOT, which I find...