Nando's Narre Warren — Restaurant in Melbourne

Pulled up in this cold gloomy weather, under the expectation that this nandos classic pita, with mild and Bbq basting, and extra aioli would turn this day around. As I waited on that couch for a good 20 minutes, my mouth salivated at the thought of my juicy pita oozing sauce and good times. The sliding door constantly opening with a cool draft was a constant reminder of the horrors that awaited outside, but I stayed positive this pita is going to turn this whole day around. 20 minutes later: “Moe”. Bingo. My smile stretched as far as it could. The drive home was hard but the thought of my pita kept me motivated - the smell of that special peri sauce filling my car and my stomach grumbling, awaiting its first proper meal of the day. I arrive home to be greeted by my angry wife: “Why are you home so late” and “all you do is eat”. I ignore her and go straight to the couch. I unwrap this pita. My first thought is hmm this is not so warm, however I stay positive. ‘It will still taste amazing’ I tell myself. The first long awaited bite, here we go…. Dry as the Sahara desert, cold as my wife’s heart and barely any basting. This inflation must be driving the aioli prices up because there was barely a drop of it in my wrap. A tear rolls down my eye, this is not fair I think as I almost choke on my dry pita.

I reach into the bag for a napkin to dry my tears. Guess what?

Faith In...

I rarely write negative reviews, but my experience at the Nando’s in Narre Warren was so disappointing that I feel compelled to share. I waited well over an hour just to get my food, which is unacceptable for a casual dining restaurant. It was clear from the start that the place was severely understaffed — I noticed several other customers also waiting for an excessive amount of time, looking visibly frustrated.

On top of the long wait, the cleanliness left a lot to be desired. The bathroom was in a terrible state — unclean and poorly maintained, which made the visit even more uncomfortable. Inside the dining area, the tables were left dirty and sticky, with leftover food and spills. I stayed at the restaurant for about two hours, and throughout that entire time, no staff came around to clean or attend to the mess. It really felt like customer care and hygiene were not priorities here.

The overall atmosphere was disappointing, and it made me question whether this location values its customers at all. Given how well Nando’s usually performs elsewhere, this was a huge letdown. I wouldn’t recommend going to the Narre Warren Nando’s until they improve staffing, cleanliness, and service. Hopefully, they take this feedback seriously because the current situation is far below what anyone...

we went there with my family, we requested for mild and hot chicken for us . when we got the food they put wrong tag like mild one with hot, hot one with mild. my husband finish his hot sticker one chicken which was mild with extra sauce so he did not realise that he is eating mild chicken which was for my little daughter, as she does not east hot food she could not eat her food which was with mild sticker but actual it was hot. she was refusing to eat but we thought she don't wanted to eat , continue for last msg we were there our family dinner after a long time from our busy schedule but they ruin our precious time ,as my little daughter did not have anything . when I told to the staff about that they just simply smile and SORRY FOR THAT ,it's easy for them but because of there ignorance we spoil our precious time,dinner I think they need more active staff who takes and makes order carefully without ruin someone's precious time and money . won't go...