Nando's Watergardens — Restaurant in Melbourne

I don’t even have words for how poorly this place operates. I ordered at 7:00pm for delivery to my house which is mind you a 4 minute drive from this Nando’s. Expected delivery time was 7:49pm. At 7:30pm I checked the order and driver was at the restaurant. At 7:49pm Nando’s cancelled my order. I tried calling 10 times but just got told they were too busy to answer the call by an automated message.

I drove there and spoke to the manager who straight away knew who I was. And his answer to why they cancelled the order is because he assumed another driver collected it when my driver had shown up? How can you assume another driver collected my order, we know that when one driver accepts that delivery it doesn’t get assigned to another driver unless the driver cancels which that never happened. He then said that he assumed food would be at my house yet how can that be possible if you cancelled the order my driver was waiting to pick up?

I did not receive a notification of order cancellation, my money was still taken as well which is even worse.

Back story, I ordered a whole chicken, 2x large chips, large broccolini and large corn on the cob.

So it’s now 8:00pm and the manager told me it would be 15 mins till the chicken was ready. Not sure where he went but it’s okay because there was a guy and girl working at the counter where the orders come through for Menulog or door dash or something. It was 8:20pm and those two workers were eating the chips and chatting mainly the girl, who then decided to go on break and the guy just stood there doing nothing. In the mean time they surely could have done something? Right?

Luckily manager was back in the kitchen at 8:25pm and did the chicken, cooked the broccolini and the corn on the cob all by 8:30pm. Would have saved time if the workers actually did something.

Overall, this place is appalling when it comes to delivery. It seems the manager is the only one who actually works, the only thing I can say is good is the food. Sadly, the manager didn’t even want to offer any kind of compensation for the time or anything, could had offered another drink or something but no nothing.

Oh and to top it all off, got home and realised we were missing a...

Nando's Watergardens: A Flavorful Adventure!

⭐⭐⭐⭐ (4/5)

Prepare your taste buds for a flavor-packed journey at Nando's Watergardens! This vibrant eatery is a haven for chicken enthusiasts, and it truly delivers on taste and excitement.

The star of the show, of course, is the Nando's chicken. Grilled to perfection and generously coated in their secret PERi-PERi marinade, every bite is a burst of mouthwatering flavor. The chicken is tender, juicy, and wonderfully spiced, making it an absolute delight for your taste buds.

But Nando's is more than just chicken. The menu offers a variety of mouthwatering sides, from their crispy peri-peri fries to their fresh and vibrant salads. And let's not forget about the range of signature sauces that add an extra kick to your meal. Whether you prefer mild or fiery, there's a sauce to suit every preference.

The atmosphere at Nando's Watergardens is energetic and inviting. The friendly staff adds to the warm and welcoming ambiance, making your dining experience all the more enjoyable. The restaurant is clean, comfortable, and well-maintained, ensuring a pleasant environment for your meal.

While Nando's Watergardens offers a fantastic dining experience, I deduct one star due to occasional waiting times during peak hours. The popularity of this place is evident, and it can get quite busy. However, the wait is well worth it for the scrumptious food you'll be treated to.

Overall, Nando's Watergardens is a must-visit for chicken lovers and those seeking a flavor-packed adventure. The tantalizing PERi-PERi chicken, delicious sides, and lively atmosphere make it a standout choice. Just be prepared for the possibility of a short wait during busy periods. Get ready to indulge in a memorable dining experience at Nando's...

Nando's in Caroline Springs, located within the Caroline Springs Shopping Centre, offers a reliable and familiar dining experience.

General Observations:

Consistent Nando's Experience: As with most Nando's locations, the Caroline Springs branch delivers on the brand's signature flame-grilled PERi-PERi chicken. You can expect consistent quality and the ability to customize your spice level. The menu features the usual Nando's favorites, including chicken burgers, wraps, pitas, and a variety of sides. Location and Accessibility: Being situated within the Caroline Springs Shopping Centre makes it a convenient option for shoppers and locals alike. It's easily accessible, with ample parking available in the shopping centre. Atmosphere: The atmosphere is generally casual and lively, typical of Nando's restaurants. It's a suitable spot for families, groups of friends, or a quick meal. Service: Service is generally efficient and friendly. Nando's operates on a system where you order at the counter, so it's a relatively quick process.

What to Expect:

PERi-PERi Chicken: The star of the show is, of course, the PERi-PERi chicken. With various spice levels, you can tailor your meal to your preference. Sides: Popular sides include PERi-PERi chips, spicy rice, and corn on the cob. Delivery and Takeaway: Nando's in Caroline Springs also offers takeaway and delivery services, making it a convenient option for those who prefer to eat at home.

Overall:

Nando's in Caroline Springs provides a solid and dependable dining experience. It's a good choice for those craving flavorful flame-grilled chicken in a casual setting. The convenience of its location within the shopping centre is a...