We were really looking forward to our Valentine’s Day dinner, but unfortunately, our experience at this restaurant was disappointing.
My husband booked a table for 7:30 PM, and when we called ahead to say we were running a little late, we were told it was fine. However, when we arrived, we were informed that 7:30 PM was the last seating (which we hadn’t been made aware of) and were asked to wait. After 45 minutes, we found out that our table had been given away.
As tired new parents finally getting a rare night out, this was frustrating. When we were finally seated, we were placed at a large table meant for eight people, which made it difficult to have a comfortable or intimate dinner. It felt awkward, and we ultimately decided to leave.
The staff didn’t seem very apologetic, and when we raised our concerns, we were just told to wait again. Given the restaurant's great food reviews and higher prices, we expected a much better experience.
Unfortunately, the poor service overshadowed everything, and we left feeling disappointed. Hopefully, this was just an off night, but we wouldn’t return based on this experience.
We've given one star as we got a seat to sit and wait in their...
Read moreWe went out with friends, who, along with myself enjoyed our meals. My husband was very hungry, unfortunately they forgot his entree 😧 which came out after he asked about it, and we'd all finished ours. I have it on good authority the beef in plum sauce, and honey pepper chicken is excellent, I really enjoyed my vegetarian omelette, my husband however was disappointed with his Singapore noodles, saying they had no heat and lacked flavour. He loves things with heat. I tried them and thought they were lovely, I hate things with heat, it's all about perspective! Unfortunately the atmosphere that particular night was atrocious, as a table in the restaurant had a lady with the loudest 'cackling laugh' any of us had heard in our lives, which continued on the whole night, no-one at her table making any attempt to quiet her down. By the way other patrons at the restaurant were looking her way, I'd say it spoilt the night for many of us. I'm not sure if she was drunk, but perhaps Management could have had a word🤔 Anyway, the food was good, even if our eardrums hurt! We'll be back - in the hopes for a...
Read moreOrdered $130 worth of food from Peking Land Rowville at 5:10. Told it would be ready by 5:30. Picked it up right on time, got home at 5:40, started eating at 5:45.
Everything was cold. Not just a bit warm. Cold. The fried dim sims were soft and soggy. Everything else was sweaty, mushy, and tasted reheated. Not fresh at all.
Called them straight away. They told me it must have gone cold on the way home. I live 10 minutes away. Don’t insult me. I picked it up right on time. If your food can’t stay warm for 10 minutes, it shouldn’t be served in the first place.
Then they tried to tell me it was freshly cooked. You don’t cook a massive order like that in 15 minutes. It was obvious it had been sitting around and just microwaved before I got there.
And then the best part, they offered me 10% off next time. Like I’d actually come back after that. What a complete waste of $130.
This place has gone downhill fast since the new owners took over. It used to be decent. Now it’s just trash.
Don’t waste your time. Don’t waste your money....
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