Subway — Restaurant in Melbourne

I walked in on Sunday afternoon only to be ignored by the one staff member who was visible (I was the only one there) while they walked past me and started to load cookies in to the oven, then walk back past me. No eye contact and no greeting. She then came back and I was greeted with “what can I get you?” If that was my shop I would be coaching the staff on how important the customers are and how much impact a simple greeting and acknowledgment Can make to a customers experience when they first walk in. Doesn’t sound I like a big deal but this has become the standard in retail and I feel like we shouldn’t have to put up with the poor service. In the end I made my feelings known, left and bought my...

Right now at 12:20pm (March 13th, 2021), the two staff both kept busy preparing for some order. Neither they greeted us nor advised us of any wait time. We waited for 2 minutes and were surprised by this cold behaviour. And then we ourselves enquired to know how long will it take for them to attend us, the boy staff member said 1 or 2 minutes more. We still waited for 5 minutes... but they both were still busy talking to each other about their personal life matters and kept on their own work as if we customers didn't exist there. HIGHLY UNPROFESSIONAL BEHAVIOUR. POOREST CUSTOMER SERVICE. SHAME HOPPERS CROSSING SUBWAY! Manager please check CCTV...

A a big fan of subway... Every shop every country I order the same... Footlong turkey, chedder cheese toasted with all salads, salt and pepper with southwest sauce... Believe me they are not all the same... It is an art and this place is the best!!!:) ... I returned the next day hoping to get the same sandwich maker she was busy and a young man made it... usually young ins are average but this guy made it just the same as the artist the day before... Thankfull I found you... And reasonably close to Melbourne base......