Taste of Taj Sweets and Indian Cuisine — Restaurant in Melbourne

Wish I had zero stars to give to this restaurant. We visited this place on Wednesday last week and were disgusted by the horrible service. Normally, their food is tasty and it's our go to restaurant on anyone's birthday and all other occasions. But this time we felt cheated when we complained about the chana bhatura that we had ordered. It wasn't cooked as per the spice level we ordered plus the taste was just bland. No flavors at all. It was so bland that normally we never return a dish but we had to do it with this one as we couldn't swallow it. We calmly let the management know about it but didn't want a replacement as we didn't want to risk it again. To our horror, we were still charged for the dish (without any shame) even after returning it and passing on the genuine feedback. POOR CUSTOMER SERVICE, RUDE FACIAL EXPRESSIONS OF THE STAFF, ARROGANT TONE AND UNAPOLOGETIC BEHAVIOUR are some of the reasons why we would never return to this restaurant again. We gave them good business all this while. Might just switch to some other restaurant as there are heaps in clayton after this bad experience. Thanks for...

Hi. We visited the restaurant this evening and we must say that this is the worst service we have ever had in Melbourne. All the Indian and other restaurants around are so cautious about customer service experience that they make sure the customer goes back home happy and satisfied. But this one here the "Taj Hotel" doesn't care about either. We personally went and told them in the middle of our food that chhole bhature is not that great. We had ordered spicy and we got mild which is ok but the taste was plain disgusting and we couldn't just have it. Never had such tasteless chhole ever before. Even after returning the plate of chhole bhature and informing them right there as to how bad it was they still charged us for it without any shame. Upon asking if we had been charged they said yes we did. Clearly it wasn't the best thing to do with regular customers in spite of knowing that they had returned the meal back. Will spread the word as much as I can. Plus the lady was rude to the core. Don't know why they keep such rude folks at work who can't difuse the situation rather ignite it by arrogant gestures and...

Went there for the first time today, bought three items. Samosas- 5/5, very satisfying good taste and good serving size. At $4 a very good one. Bread Pakora- 1/5. Got it cold not even warm, very disappointing. Taste was average at $4.5 a piece. Wouldn’t recommend it as it didn’t looked or tasted fresh. Matri- 0/5. Was very happy to sight some matri a savoury tea snack. When i enquired the price the staff told me it’s priced at $32/kg which sounds like a complete ripoff as its just fried flour. Nothing else. But the foodie in me could nt control so i requested to get 100gms, i was advised by the staff that the minimum quantity is 250gms so i said ill get 250 then. I looked carefully the girl checked the weight at 214 Grams which contradicts to their minimum weight policy and then also should be $6.48 but the girl charged me $8.11 cleverly without confirming me the weight or even telling me weight. Very dodgy practice. Matri was aslo full of cheap Oil.

Wouldn’t be visiting again ever have a heartburn since i ate their food today. Wouldn’t...