Zambrero Craigieburn — Restaurant in Melbourne

The people who rate this specific location as 5 stars, I am convinced, don't know good food. Either that, or they just got lucky. I've ordered from here several times because I love Mexican food but don't have anywhere else close to me to eat Mexican, so, even though they let me down a few times, I keep going back thinking "maybe it'll be better this time" - IT'S NOT. The workers are practically incompetent, either that, or the manager is completely useless. SEVERAL times when I order I pay for extra sour cream and guacamole, and that stuff isn't cheap (especially when ordering through UberEats) and I receive NO EXTRA of what I requested. That, on top of not putting ANY sauce or forgetting the cheese on my nachos? Like come on. My nachos tasted SO PLAIN with a few tomato pieces sprinkled on top. The manager or someone needs to be replaced here, as the food quality is terrible 9 times out of 10 that I've been here. Continuously leaving out sauce, not adding extras when I PAY for it and leaving out cheese is ridiculous. Like, the sauce doesn't come out of your pocket, or paycheck, GIVE ME EXTRA SAUCE WHEN I PAY FOR IT AND I AM ENTITLED TO IT! On top of this, I ordered some tacos and the bread was completely stale on my soft taco. For the money I keep spending here I am literally ripping myself off. I spend at least $60 for my wife and I every time. Sorry to be so negative, but people need to be aware of this, especially...

Upon my recent sojourn to the esteemed house of sustenance known as Zambrero, I found myself most exceedingly delighted by the unparalleled service of one most distinguished attendant. This gentleman, blonde haired and blue-eyed, didst bear himself with a most affable demeanour, his voice laced with the refined cadence of an English air. His ministrations were not merely courteous but of such superlative excellence that I am compelled, without hesitation, to bestow upon this establishment the most illustrious commendation of five stars. With swiftness and precision, he attended my repast, ensuring that every need was met with the utmost grace and diligence. Verily, his service was not simply commendable but transcendent, a paragon of hospitality that doth set a standard most rare. If all attendants bore such noble manner, the world of dining should be most blessed indeed. Thus, with unwavering certainty, I do declare: five stars, granted chiefly for the most extraordinary service of this singularly remarkable steward.

Fr...

One of the worst Zambreros in Australia. Most of the people who serve us need to be taught every time visiting there. Every time there is a new person with no idea of what Zambrero serves. Every week they make their own rules.

The quantity for Regular and Large is not much different. But they charge extra. If you order a $14 Nacho Regular meal, you get 8 Nachos in it.

I had 8 stamps on my loyalty card and bought 3 regular meals. So I had to get one free meal out of 3. But they say only 1 stamp will be put for 3 meals bought and have to pay for all three.

I have been a Zambrero customer for over 9 years and this is the worst Zambrero I have ever been to in these 9 years in Australia. I have been to every Zambrero in Victoria and to Zambreros in every state in Australia and have never seen this attitude.

Never again visiting this Zamberero. It is a sin to behave like this in the...