McDonald’s Murray Bridge — Restaurant in Murray Bridge

Generally the staff are very nice, and the service is friendly but the slushy machine is always broken down or they run out of slushy mixture. In a town as hot as Murray Bridge were supplies only come on weekdays you would think management would think ahead and stockpile supplies and at least fix whatever keeps breaking down. The grounds are very nice, especially in the back carpark, and handy for drive thru from Adelaide Road. I think it's a bit cheeky to advertise $1 slushies which more times than not are never available. My granddaughters were disappointed when we went for a drive and it happened again- that must be 12 times in our experience of asking for them in the last few months. Not up to Mac's standard in this area tolks...Additional to this... we went thru the drive thru a week after this post- yet again the slushies were not available... my husband asked when it would be fixed and the rude woman on the speaker said "it is not our fault" My husband said " well whose fault is it? Duttons? ( the local car dealership) to which she replied I will not serve you if you are going to be rude. He was very polite but she was a pig. When we inched past the service window the glass was closed and she was standing well away from the window as if we were dangerous!! Macccas you need to train your staff to respond to reasonable complaints. It is just cheating to always advertise dollar items that are never available, hoping that customers will be forced to buy the more expensive option. And after 12 months of "breakdowns" of the machine it is reasonable to expect this restaurant would fix the machine or at least put a notice on its menus that the item is not available. Our grand daughter was in tears and we think...

I'm not one to write a bad review but this places service is worse than worse. Cold fries, cold and SUPER dry burgers, drinks hardly even filled I mean today I bought a large slushy that was only filled HALF way and with some of the worst service I've ever come across in a fast food place!! My dad sat in one of the two drive throughs they had and waited longer than 5 minutes to be served while people in the other lane were going one after the other (when he was there before other people in the other lane very unprofessional) and when he pulled up to the window to pay he was greeted by a female who obviously couldn't care less about how long he was waiting and gave him a undeserved smirk and unimpressed look when.. it definitely should've been HIM that was unimpressed. Please stop hiring and putting on younger people who are untrained and have little confidence. I see people standing around constantly not doing work when there is a heck ton of stuff to do or people walking back and forth not knowing what to do. Also I'm very sick of ordering something extra or taking something off my burger and not getting what I asked. I understand it can be a rush but why offer to be able to take something off or add something if you're not going to actually do it. Please take more consideration when you are making your burgers, it is a waste of products constantly having to go back to the counter and switch my burger because they forgot to take something off that I asked for. Very disappointed in the Murray bridge Macca's and I hope that they do better. If hungry jacks wasn't so far down Adelaide road I would be going...

The restaurant was one of the filthiest ones I've ever seen and we frequent your stores regularly. There were no clean tables inside to sit at. The toilets were too disgusting to even use, both the disabled and the ladies toilet. We cleaned a table ourselves with our own wet wipes so we could sit down to eat. We just could not believe the extraordinary amount of flies in the restaurant. Several other people commented on them as well. It didn't help due to all the rubbish strewn everywhere. I spoke to a young Indian lad about it and he just shrugged nonchalantly and didn't even acknowledge me when I complained about the filthy toilets. I felt awful for the young Mum coming in with balloons who was about to set up for her child's party. She had to ask for tables to be cleaned...but the loos and flies everywhere.... disgusting. Another customer got straight on her phone to lodge a formal complaint as it was THAT BAD. Honestly, I have never filed a complaint before but todays experience warranted it and don't even get me started about the wait times people had for their meals and it wasn't even super busy! Plus staff arguing amongst one another behind the counter! It was an awful experience and you really need to sit these young folk down and give them a kick up the...