Pizza Hut — Restaurant in Murray Bridge

TL;DR, avoid Murray Bridge Pizza Hut, unless you are happy with delivery times better measured in hours, rather than minutes.

Order placed at 5:59pm per email, expected delivery time given as 6:49pm. Ok, no worries I thought, that's a bit long but reasonable. 7pm comes and goes, and the fabled pizza tracker shows it is still "being prepared," and not yet in the oven, let alone on my doorstep. Strange, but not the first time Pizza Hut Murray Bridge has been slow. At 7:20pm I called the store, to be told my order was just about to go into the oven, and it would be delivered in 15 minutes. I thought that was a tad ambitious, cooked and delivered in 15min? Surely not. I held not any false hope. However, as the clock swung past 7:50pm, I knew something was awry. Upon calling the store again, I was once again informed my pizza would be delivered in 15min. I informed the chap on the other end of the phone, rather colorfully, that he had given me an ETA of 15min, half an hour prior. He hastily retracted his statement, clarifying that my order, which by now I was beginning to doubt even existed, was presently out for delivery.

At 8:05pm, 2 hours and 6 minutes after placing the order, the infamous pizza finally arrived. 2 hours and 6 minutes, as the universe continued it's slow march towards it's own inevitable heat death, that I will never get back, spent waiting for mediocre...

Very bad experience last night, I will be asking for a partial refund, because I had to pick up my pizzas (was supposed to be delivered), after waiting for TWO HOURS.

Usually the pizzas here are excellent; nice deep pan crust, generous and tasty toppings. But not last night. The pizzas were edible, but nowhere near as good as they were before. Service was way too long, issues and confusion with the app/delivery was confirmed, and then denied... really confusing. I want a refund for the delivery fee please.

Most people don't mind waiting a certain amount of time, but when you are told it's going to be 45 minutes (fine), but it actually takes 2 hours, that's not ok. Communicate.

The guy working there last night had the best intentions, but he looked shattered and confused, because they were so far behind and short staffed. I will be speaking to the manager, because I like Pizza Hut and I'd actually like to give them another chance here, but only if they improve...

Farout...I haven't been to Pizza Hut since I was a kid (many moons ago)...I'm a bit sceptical about fast food franchises, but I have to say that I was left totally converted into maybe becoming a regular here!

Couldn't fault the pizza, the chicken wings were absolutely spot on and even the pasta was addictively tasty - everything was cooked to a crazy good standard, except for the hot chips (do hot chips ever travel well though???) which were a bit soggy by the time I got them home, but everything else travelled very well. The menu variety is great - lots of yummy looking things to try.

Great customer service and nice clean...