Pathetic, untidy staff and very rude. Mainly this person in the picfure who is always so rude and uses a very hard tone while speaking. This is 7th to 8th time he is like that. I taught let it go as people have bad days but not every day. I am sorry to share his picture but have to give the right feedback. You can see the expression on his face while dealing with customers, always frustrated! Always refuses for our choice of order. So much attitude and aggressive!..... How come you dont have chilli sause, they had it still did not gave me. I am paying you not begging. Furthermore, they were participating restaurants in the app but refused to entertain my order. Entirely bad experience. Please do not go here. Macas will loose so much business because of this person, and I can see even after so many reviews Macas does not...
Ā Ā Ā Read moreJuly 17th 2024 School holidays Customer service training session needs to be held at your store Only having one register operating is also a big problem I feel anyone under 25 there customer service skills are shocking I think that they really are need to remember in the next 10 years. The self-serve registers will be taking their jobs. And we wonāt be needing to hire them A Computer will take our order They really need to be told that in training if the customer service skills are appalling then you really should have a think about where u have...
Ā Ā Ā Read moreDisgusting customer service I ordered a meal on the self service machines but what happened h ask ? the machine malfunctioned and stole my money the workers didnāt offer me a refund or give me my meal very disappointed I saved my money for the whole day even skipping lunch and had not food so I was starved only getting there to find out I couldnāt get my Maccas meal and what makes it worse is they didnāt believe me when I showed my receipt of...
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