What a stressful experience!! Long waiting lines because of poor customer service and unorganised ordering/serving system. Getting simple orders wrong. Wasted an hour just for takeaway juice.

It was not even that busy, but it took so long to get a table or the attention of a staff, to the point we went to the takeaway line - but still waited 45 minutes to get a juice!! Every time an order was taken, the staff went away for a few minutes before taking another order so it took ridiculously long just to get through the queue. It seemed as though all the staff were taking orders and handing out takeaways without communicating with each other. They couldn't even be bothered to properly shout out people's names, and ended up just waiting until people came to the counter to check on their order before they gave it to them. They kept getting orders mixed up, everyone was frustrated and another customer who was much behind me in the queue ended up getting her food and juice before us!!