Bakers Delight Raymond Terrace — Restaurant in Newcastle-Maitland

Went to the local bakers delight today to get my bread. Always been such friendly staff and made friends with a few girls there. This morning I was served by one of the rudest staff members I’ve come across. She was so disrespectful and then was talking about me to her co-worker because i accidentally said “bread slice” instead of toast or sandwich. She stormed off and said “the person over there bloody said bread slice, she doesn’t even know the different between the two”. I said to her when she came back “you should’ve just told me. Is your manager here” She replied saying “we don’t have a manager” and then continued to be rude to me the whole experience saying you “yelled bread in my face” I’m a manager myself and not once raised my voice or was rude. Super poor customer service...

So i was just at your shop reason for your low star rating is the shop assistant made me move from the actual spot on the floor where you are supposed to stand and tell me to move to the other side, which made me closer to another customer, then only to get "could you move back over to there please"!! WHICH WAS THE ORIGINAL SPOT I WAS STANDING ON!!! don't make people move when they were clearly doing the right thing in the first place. That's just making...

Staff will no longer cut the bread for you freshly (even when asked) and now expect you to collect the bread yourself from the display cabinets (which may have been cut hours ago). To me, this doesn’t provide a point of difference to purchasing the pre-cut Bakery bread from Woolworths or Coles which is disappointing given the price difference between these options. Would prefer to wait the 30 seconds and have the assurance my bread is...