Fresh Point Co. Parap — Restaurant in Parap

I stayed in the apartments behind this restaurant for a week, and on my first day was delighted to find this place downstairs with good coffee and a nice menu. For lunch on my second day I ordered the garlic prawn pasta. It was delicious. The prawns were fresh and the dish was full of flavour. Probably the best garlic prawns I'd had for years. The next day I went down for coffee in the morning but when I went to order at the counter (as I had done the previous day) one of the male waiters (the tallest one - I think he might have been the duty manager) told me brusquely to sit down outside and he would come and take my order (there wasn't any notice indicating whether it was counter service or table service). He didn't come to take my order so after 15 minutes I went back inside and he told me to sit down again. During that period I noticed he was taking orders from people at other tables who arrived after me, so I gave up and went around the corner to the Karma Cafe and ordered coffee there instead. Their service was much better and the coffee just as good, so I ended up going there for the rest of the week. However, on my second last day I decided to go back to Fresh Point to have their garlic prawn pasta again for lunch, despite the rude waiter, because it was so good, but this time the prawns didn't taste fresh and the dish was flavourless. It had obviously been prepared by a different chef. That night I had food poisoning. Of course, I can't prove it was their prawns, but I had eaten nothing else that day other than my usual breakfast, so I strongly suspect it was the prawns because they didn't taste right when I ate them (lesson learned). So the best description that I can give Fresh Point is that it's "variable". I should add that the female wait staff were very friendly, but the male waiter that kept ignoring me needs to take a course in...

"Go to Fresh Point for breakfast," they said! "It's excellent," they said! Coffee was terrific! Great Creme. Nice and hot. Great strength. .... Then out came our Mega Big Breakfast. Cold mushrooms! Cold Baked Beans! Cold cooked tomatoes! Cold chorizo! Undercooked scrambled eggs, but at least they were hot, right? Wrong! They had added a 6 inch long black hair, which was not at all, a desirable ingredient. When I mentioned this to the waitress, she looked stunned. After looking at both our short cut heads, she realised, there was no way, it was one of ours! (Hand ball not happening here!) We were begrudgingly apologised to. We ordered a further 2 coffees, to finish. They were fine, once again. So a little later, still, no one had come back to us, And, I went to pay the bill. When asked what table number, I informed him which one, and then mentioned, that we were the table that was served the cold meals, with the long black "bonus hair," for free! Hoping this might invoke a suitable reply. I was wrong again. He had not been told by the waitress. .... At least, that was what he told me! Not any eye contact from the young bloke, after telling him this. ... Nothing! He would not lookup from his tablet, until I asked him to. So I quietly repeated once again, my displeasure, and annoyance! Still no eye contact. He mentioned that he was listening! Then, muttered a begrudging apology, and gave me a 20% discount! Also he mumbled something about next time. .... No mate! Sorry! There won't be a next time! Learn how to manage these situations much better. We left VERY disappointed!

I could have said nothing, and not done a review. Fresh Point? Possibly, here is an opportunity you can seize,...

I can’t believe I hadn’t written my review yet. We often like to treat ourselves to a nice breakfast. I do a lot of cooking and put a huge amount of effort into my own dishes. So when I come across perfection in restaurants I’m impressed. And so I return. Therefore this review is based on more than one visitation. On arrival, We are always met with a smile from a happy enthusiastic proactive and efficient staff member as we enter. We’ve never had to wait too long for our food/drinks and its presentation is perfect. It’s taste is spot on and the options are equivalent to the best innovative new style breakfast restaurant you’ll encounter anywhere else in the world. While there is no water or mountain views, the courtyard gardens and city green belt are lovely to glimpse in the background. One day on our arrival, we decided to have lunch and skip their breakfast and we all were pleasantly surprised. The wine was top class…not expensive and our entire table were really happy with all our choices. Thoroughly recommend this restaurant and...