Guzman y Gomez - Stuart Park — Restaurant in Northern Territory

Ah, Guzman y Gomez in Stuart Park — you’ve done the impossible. You’ve turned my dreams of a spicy, satisfying Mexican feast into a frosty tale of heartbreak and lukewarm disappointment. Let me set the scene: a man, a hunger, a phone, and a simple order — two Cali Burrito large meals, extra chips, and a thirst-quenching Coke or two. Easy, right? Wrong.

First off, the price. Now, I’m no stranger to the occasional splurge, but nearly $70? For two meals and some chips? I had to double-check to make sure I hadn’t accidentally ordered a burrito stuffed with gold leaf and the tears of Aztec gods. I genuinely had a near-death experience — not from choking on a chip, but from the sticker shock before a single morsel reached my mouth.

Once I regained consciousness and picked my jaw up from the floor, I waited. And waited. My order sat completed for 10 to 15 long, lonely minutes — just chillin’, marinating in the arctic blast of air-conditioning, while I wondered if I’d receive something even remotely warm. Spoiler alert: I did not. When the bag finally arrived, the burritos were colder than a penguin’s constipated turd in Antarctica. And if you think I’m exaggerating, I assure you — I am not doing it justice.

Now, onto the beverage situation. They say less is more, and GYG took that very literally by delivering only one of the two 600ml Cokes I paid for. But perhaps this was a blessing in disguise, because the Coke that did arrive was nestled snugly against the chips, soaking them in its chilly embrace like some kind of caffeinated cryo-chamber. The result? A clump of greasy, cold, salty sadness masquerading as chips.

So, was my craving for quality Mexican food fulfilled? Alas, no. What I received was a culinary ghost story — a haunting reminder of what could have been if only heat, timing, and logic had prevailed. Next time I want a cold, soggy, overpriced meal, I’ll just microwave a wet sponge and pour a Coke on it. At least that way, I know what I’m getting.

GYG Stuart Park, I wanted to fiesta... but you...

Team,

I am writing to formally address a serious issue I encountered at your GYG Stuart Park location. On 18 sept ,I placed an order for a vegetarian taco via the drive-thru. However, upon receiving my meal, I discovered that I had been served a pork taco instead. This was a clear mistake, as I had specifically requested a vegetarian option due to my religious beliefs, which prohibit the consumption of pork.

This error has caused me significant distress, as it is not just an inconvenience, but a direct violation of my religious practices. My wife ate some bite trusting GYG and you spoiler her religious belief.

I kindly request that immediate action be taken to against the individual responsible for packing or delivering the incorrect order.

I expect a prompt response to this complaint, and I hope that you will address this situation with the seriousness it deserves. I am opting for Legal side now, GYG Stuart Park can’t destroy people’s religious beliefs, have some accountability.

Order number - 320, ordered on 18 Sept, time between 4.00- 5.00 PM.

I filed a complaint at the store, and the person pretending to be the store manager, Andres (I can't be sure that's even his real name), handled it. When I requested a recording, he refused, claiming he didn’t have access to it. Instead, he blamed me for ordering 2 veggie dishes and 2 pork ones. I'm shocked by Andres's dishonesty. It seems like they have no regard for customers' religious beliefs. Many others have complained about this same issue on Google Reviews, but the owner still hasn't taken any action. I or my family never eaten Pork in my entire life.

People trust that they keep Veg and Non Veg food seperate but they destroyed people’s trust.

I request People to check their food before eating else same feedback...

Where to begin. Tonight’s trip to GYG Stuart park was a roller coaster of emotions, and not in a good way. I arrived at the scene of the crime at around 9:00 PM local time and was greeted rudely by the drive through worker who shall not be named (you know who you are). After struggling to explain our desired order to this absolute neanderthal we proceeded to the next window where the atmosphere was electric. Terrible music blaring our the window gave me flashbacks to the Vietnam war. However bad this assault on my ear drums was the worst was yet to come. After a solid 9 minutes waiting in the drive through the worker in the window handed us our meals aggressively whilst muttering insults in our general direction. After pulling out of the drive through I took a quick leak in the bag only to discover that not only was this not the food I had ordered but was in fact not recognisable as food whatsoever. Even so my hunger had now reached and unparalleled level and so I park up down the road to start Tucking in when I found that my meal had not been accompanied by a fork or any form of cutlery. I am currently attempting to eat this meal by pouring it from above into my gaping mouth with little success. As I am typing this my eyes sting from the hot sauce and my anger is indescribable I will never be returning to the god forsaken establishment however bakewell GYG will forever have...