On Monday the 5th of June 23 and we were in there between 12:15-12:30 midday. There was 3 boys serving with 1 of them washing his hands up to his shoulder and another not doing anything. There was an older boy who was just filling food containers. The 2 younger boys were really dirty, just wiping greasy hands on their clothes. We were ignored for at least 5 minutes even though there were no other customers in the store. Eventually I asked for service and got a reply to wait longer. I gave my order and my friend was ignored and had to ask to be served also. I asked for gravy and my friend wanted none but neither of us got any. Have discussed with a number of our friends and they all agree this is the unfriendliest store in Port Macquarie. Although the service tends to be better when the girls...
Read moreDon't use Delivery: on multiple occasions, when ordering a large combo option, chips and drinks were ALWAYS forgotten, with no mention at all from delivery staff. I finally called the poor boy on it when I checked for the final time. I just had to accept it, he didn't even have extras to give me what I had paid for. I have given them at least 6 chances and they have stolen approx $50 in forgotten drinks and chips. So no more chances, I'm done wasting my money on this place. The food is not very good in comparison to other chicken places in town and it is always empty for a good reason. Go through the drive thru, you might actually get what you pay...
Read moreVery disappointed, the floors were dirty {no other customers in the store} so no excuse why the staff could not clean them. We placed our order and the gentleman behind the counter placed our chicken pieces in the box by hand even though there were a set of tongs there in front of him, couldnt get a cold bottle of soft drink because they had not stocked their fridges. The chicken was very dry,god knows how long it had been sitting there, wont be back. Red Rooster Management need to check on staff and maybe teach them to smile and do their work instead of standing around outside the back of the store smoking and not...
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