Good food but the manager does not know the proper protocol for people who have severe medical condition during this pandemic. I have a severe medical condition where I cannot wear a mask because of depleted lung function and heart condition. I was in the bakery this morning to buy breakfast. I was the only person in there at 6.30am, first I was asked where's my mask?? I explained I was exempt from wearing one... then the manager says they need to see a medical certificate to prove it!! I said no you don't it's against government policy to request such information. He then said he is only following government protocols. I said there is no protocols of wearing mask for people who got medical condition as we are exempted and it's against the discrimination act to request such information from a customer. I am very disappointed! I know my rights. GET YOUR...
Read moreUPDATED POST JANUARY 13 2025.... Please read all way thru... Very frustrating when online it says open and I drove from Mareeba (70km) to get sourdough bread as my usual supplier is closed only to find a handwritten note on the door saying closed until 7 Jan. I don't have the luxury of wasting money on fuel for such a journey. NOT HAPPY JAN!! Need to update their online status. NEW YEAR'S UPDATE... Thank you Jeremy for your reply to my review. I have since returned to Baked on Red Hill and true to his word, Jeremy looked after me and was very apologetic. As I said to him, how can we do a review on Google reviews? (Did I just do it 😆 ) Thank you Jeremy and Staff. You are all very accommodating and kind. As I type this, I am enjoying your sourdough bread and will return. ...
Read moreBest almond croissant in Cairns….. Maybe ever🤔 Tried them first from the stand they have at Rustys(don’t go too late or they’ll be sold out guys) and have wanted to go to the bakery ever since. Today we finally got there.Later than we’d hope so the selection was not the full selection but still much more than on offer at their Rusty’s location. We had the trusty almond croissant, a chocolate entremet, blackberry cruffin & the star of the show was the lemon meringue tart. Absolutely delicious. Can’t wait to get back and try some more goodies. They are decent sized nice outdoor seating area sheltered from the sun, and service a selection of coffees(white whale - roasted in Cairns) and teas, juices etc.
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