Beware!!!! I ordered online for delivery 2 pizzas a pepperoni traditional and BBQ meatlovers and a pepperoni melt, 2 garlic breads and a drink for 44 dollars immediately after biting into it I a had a foul taste in my mouth and the smell was something else i tried the melt and had the same experience. I rang the store only to be argued with by the Manager Electra saying there was nothing wrong with my pizza. I asked her if she had had a bite from the pizza I had in front of me and she said no of course not to which the obvious reply was well how would you know. Because no one else has complained. Once again had they tasted the pizza and melt I was served they would share my opinion. I'd been ordering pizza from.this site for years I wasn't chasing a free feed the pizza that was delivered couldn't be eaten and they refused to send a driver to collect it and replace the meal it was consequently feed to the neighbours dog. A complete waste of money. I was furious. Called another dominos restaurant to ask the complaint process and sent the appropriate forms away only to be offered 1 pizza and 1 side free with my next order. A huge insult. I spent 44 dollars and had to throw it away but the worst part was being called a liar by the store manager who couldn't even be bothered listening to a very serious complaint NEVER...
Read moreWe ordered pizza's tonight via the Dominos app, as we have done previously, to be delivered. There was a public holiday surcharge of $10 which we were fine with. But when the order hadn't arrived more than 30mins past the delivery time given, we rang the store to verify our order. They had no idea about it, but as they were looking, the delivery driver pulled up in my driveway. No apologies for being late, and the girl on the phone hung up on me when I mentioned that I think it had turned up...without confirmation, explanation or apology. All good, we all move on. Then upon opening the pizzas, they were very sub standard. The new yorker ham and pineapple was practically a cheese pizza. We counted 6 pieces of pineapple, and all the ham was pretty much bunched up on one slice. The lovers and supreme followed suit. Very disappointed. Time to try the independents and get...
Read moreMy order had been sitting in store ready for 30 mins and was past the time for delivery windows. When I called the store to enquire respectfully and WITHOUT ATTITUDE, the woman who answered the phone was extremely rude and had a really bad attitude about my enquiry. I asked to speak to manager she said " she was the manager " with an extremely rude tone of voice and heaps of negative attitude, which I commented on. And she hung up on me.!!! being a manager, she only gave me attitude not resolve my issue. I had to call the store back to ask if I was still getting my pizza delivered as store had closed in the meantime. And tracking had stopped working. I'm visiting from Brisbane and I've never had a problem. I pity her staff and the unlucky rockhsmpton bridge st customers. Someone like should NOT even be working in customer service! Let alone...
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