McDonald's North Ward — Restaurant in Queensland

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I enjoy visiting Maccas, but I'm constantly frustrated with the staff going through and missing items for orders or overcharging for things. In my case, I had ordered shaker fries and was charged accordingly for it, but when I checked my meal, I wasn't given any and was told that they were sold out. Was quite frustrated to see that this item was sold and packaged to me and charged, yet the staff knew they were sold out. If I had driven off, it would have been too much hassle to drive back for a refund.

Thankfully I was able to resolve this, but always, always, always CHECK your order and check what your card is charged when making a purchase at McDonalds. The staff rush through orders and miss things, so definitely check it.

Dining in is fine - every second table is unavailable due to COVID which is fair, and both indoor and outdoor dining is available. The toilets are kept clean and staff are...

This franchise of McDonald’s is discrediting the well known world wide brand. I have never been serviced so poor in any McDonalds all over the world. We ordered through Uber eats; the bag we received from the driver was sealed, however when we opened it there were no fries in our bag. The fries were on the receipt so we definitely ordered and paid for them.

When I called McDonalds the ‘supervisor’ did not give us any proper solution. She said we could arrange it with Uber eats or that we could come and pick up the fries?! Well if I could come over to pick out the food I would not have ordered through Uber eats in the first place.

No solution, no compensation,...