Extremely slow had two cold burgers one meal missing and corn missing had burgers remade and then the cook to come out rude as saying he had put the burger in there and then went through the bag with no gloves on we never had even left the shop. was a simple mistake but to be treated like that disgusting he made a stuff up dont blame me kept saying we had a big order but 6 meals not a big order need to fix there stuff 4 different people walked out while waiting in line as was taking forever still never got corn as they said forgot to put it on in the first place I would not recommend going here at all the only thing they got right was the drinks bye far the worst red rooster in qld and I travel alot and go to them a fair bit disgusting service was so loud in there from the toilet dryers they really need a door carnt even talk...
Read morePathetic customer service - ordered a meal (BLT Smash) with an extra 2 x Chocolate Mousse, paid for the meal; and was presented with a bag of food, on checking found no dessert as ordered - when I presented to the server identifying the issue, he quickly checked the fridge and realising there were none left, checked the order system, before stating " he did not record them" - possibly due to his exuberance to up sell me on a meal deal. After telling me he did not record them as part of my order, offered no alternative or for that matter an apology. AT NO STAGE was I offered a receipt, which would have easily identified the error - and as for the 'blank' look I found insulting - will not be back anytime soon and certainly won't be recommending this...
Read moreOrdered 2 satisfier boxes (1 large, 1 regular) at the drive through. We were told that there is a 10 minute wait on the fried chicken. We said it is fine we will wait in the parking lot. We waited for 20 minutes and they brought our meals. When we got home, the pineapple fritters were jammed into a large chips box and the large satisfier box only had the small sachet of chips in it. All the chips and pineapple fritters were cold. I rang the store straight away and they said we could come back and get a large chips. I told them that it was not worth driving all the way back for the chips and that we won't be back for meals at their store when I realised that the girl had already...
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